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Skills

  • Conflict resolution
  • Customer-service oriented
  • Marketing
  • Cross-functional team collaboration
  • Event planning and coordination
  • Transcription and dictation
  • Contract agreement preparation
  • Deadline driven
  • Mail distribution
  • HIPAA compliance

Work Experiences

  • Planned method staff's travel arrangements, including setting appointments and securing transportation and lodging.
  • Organized and prepared process reports for submission to Administration Clerks using method and initiative data.
  • Identified
  • Was in charge of all office files, both electronic and paper.
  • Managed
  • Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently meet budget targets.
  • Honed my time management, organizational, and problem-solving skills to ensure a smooth operation with no redundancy.
  • Worked professionally to meet the needs of all clients, vendors, and public visitors.
  • Sought advice.
  • Solved

Summaries

  • Verifies documents, investigates problems, and implements effective solutions.
  • Administration Clerk is a professional, meticulous, and hardworking Administration Clerk who is looking for a new professional challenge and is eager to advance professionally with Ironclad Systems.
  • Work ethic, time management, organization, and prioritization skills are unwavering.
  • Dependable
  • Deadline-driven
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 13+ years in the field.
  • In framework office with growing, dynamic team, detail-oriented Administration Clerk ready to take on new professional challenges.
  • By treating all employees and visitors with respect, the company's atmosphere has improved.
  • Professional Administrative Assistant with 14 years of experience in a variety of office settings.

Accomplishments

  • Led the transition to a paperless office strategy, digitizing over 6 records, which resulted in 16% reduction in paper use.
  • Created pivot charts and detailed reports using HubSpot to assist in monthly executive financial meetings, improving decision-making insights.
  • Training: Responsible for training all new employees to ensure continued quality of customer service.
  • Updated and maintained company database to reflect current and accurate client records for more than 18 accounts.
  • Overhauled the document management process, reducing file retrieval times by 30% and improving organizational workflow.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Process Trained medical billing staff of 16 employees on the office policies and 3rd party insurance, Medicare, Medi-cal, HMO and PPO billing procedures.
  • Developed a knowledge-sharing protocol among administrative staff, which led to a 53% increase in response time to internal requests.
  • Completed payroll for staff of 4 direct reports.

Affiliations

  • Project Management Institute
  • American Society of Safety Professionals
  • Association of Executive and Administrative Professionals
  • Corporate Communications & Administrative Leadership Society
  • Freemason
  • Society of Human Resource Management
  • Rotary International
  • International Facility Management Association (IFMA) - Office Services Track
  • National Business Education Association (NBEA) - Administrative Technology Group
  • American Society of Administrative Professionals (ASAP)

Certifications

  • Accounting Technician Certification - system
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Team Leader (CTL) – procedure
  • Advanced Microsoft Excel Training - Pivot Tables, Data Analysis
  • First Aid/CPR Certified
  • Certified Management Accountant (CMA)
  • Certified Payroll Professional (CPP)
  • Bookkeeping Certification through process
  • System, Microsoft Office Specialist: Certificate
  • Google Workspace Administrator Certification

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