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Skills

  • Customer-service oriented
  • Memorization and recall
  • Verifying insurance coverage
  • Record Keeping
  • Records management
  • Accurate and detailed
  • Conference planning
  • Office management
  • Contract agreement preparation
  • School records monitoring

Work Experiences

  • Was in charge of 9 locations' administrative work.
  • Professional correspondence was typed, formatted, and edited by me.
  • Devised and implemented procedures for managing process and system projects.
  • Was in charge of office inventory, which included restocking supplies and placing purchase orders for new metric and procedure products.
  • Kept track of how much initiative supplies were being used and contacted vendors to place new orders.
  • Honed my time management, organizational, and problem-solving skills to ensure a smooth operation with no redundancy.
  • Was in charge of managing and controlling office supply inventory in order to ensure that orders were placed on time and that depleted stock was requisitioned.
  • Identified
  • Incoming visitors were greeted warmly, and I provided directions and answered questions.
  • Wrote reports and records while adhering to strict confidentiality guidelines.

Summaries

  • Administration Clerk with 11 years of successful performance reporting and risk assessment experience.
  • Professional Administrative Assistant with a strong front-office management background focused on increasing productivity.
  • Highly skilled in all aspects of business finance, including payroll, accounts payable/receivable, and budgeting.
  • Problem-solving, team leadership and performance reporting skills are all available.
  • Ambitious
  • Individual with workflow optimization who is active and well-educated.
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Administrative Assistant with extensive experience working with a wide range of clients and delivering outstanding results.
  • Detail-oriented clerical team member looking for work experience in the program industry.
  • Flexible Administration Clerk with 10 years of experience in initiative office environments.

Accomplishments

  • Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
  • Handled confidential legal documentation for marketing ensuring strict compliance with internal governance and regulatory requirements.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Developed a compliance checklist for document archiving, ensuring 71% adherence to legal record retention guidelines.
  • Training: Responsible for training all new employees to ensure continued quality of customer service.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Updated and maintained company database to reflect current and accurate client records for more than 18 accounts.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Earned “Top Performer” in 2021.
  • Facilitated implementation of a project management software, increasing task completion rate by 21% and enhancing project visibility.

Affiliations

  • Document Management Workforce Professional Network
  • Certified Administrative Manager (CAM) - 2017
  • American Management Association (AMA) Administrative Support Program
  • International Council of Nurses
  • Customer Service Professionals Network (CSPN) - Clerical Excellence Advocate
  • National Association of Office Managers
  • Global Administrative Alliance (GAA) - Corporate Documentation Division
  • Association of Executive and Administrative Professionals
  • Association of Data Entry Professionals (ADEP), Member since 2017
  • National Association of Professional Women (NAPW), Administrative Fellowship

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Customer Service Professional (CCSP) - Customer Service Institute of America
  • Oracle Financials Cloud Certified Implementation Specialist
  • Bookkeeping Certification through process
  • Apple Certified Associate (ACA)
  • Certified Information Professional (CIP) - framework
  • Certified Business Analysis Professional (CBAP)
  • Certified Management Accountant (CMA)
  • Certified Payroll Professional (CPP)
  • CompTIA A+ Technician

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