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Skills

  • MS Office
  • Market research
  • Team building
  • Project organization
  • Customer service
  • Multitasking and prioritization
  • Customer relations
  • Customer needs assessment
  • First Aid/CPR
  • Territory management

Work Experiences

  • Met with current and potential customers to assess their needs and make recommendations for the best framework solutions.
  • Achieved a 19% conversion rate of leads to sales.
  • Managed Jira inventory to improve sales pitches and closed more than 18 sales in 18 months.
  • Collaborated with product development.
  • Acquired new clients valued at $12.
  • Built and maintained strong client relationships with over 17 commercial accounts, leading to a 31% retention rate.
  • Anticipated client needs and made proactive recommendations, resulting in a Asana upsell to 3 new customers.
  • Closed over $13 in sales, which included preparing contracts and processing order forms each 6 months.
  • Closed deals worth an average of $18 per year.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.

Summaries

  • Achieved President's Club for surpassing company targets.
  • Highly skilled at hiring, training, managing, coaching, and mentoring sales and customer service representatives, as well as interacting with employees at all levels of the organization and the general public.
  • Achieved 20% increase in year-over-year sales.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved Innovation Award recognition for increasing large-format sales by 26% in 2021.
  • Accomplished sales professional focused on large format B2B solutions.
  • Exceptional at generating leads and demonstrating products in order to close large-scale sales.
  • Within Miscellaneous, senior Large Format Sales Representative and outstanding performer in vendor management and quality assurance.
  • Large Format Sales Representative with 2 years of successful stakeholder engagement and team leadership experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Spearheaded initiative to increase large format client orders during peak seasons, generating a 70% higher ROI.
  • Introduced cloud-based order management system for large format sales which improved real-time tracking and reduced errors by 57%.
  • Successfully increased cross-selling of large format offerings alongside other print services, boosting total book of business by 48%.
  • Achieved Outstanding Service Award for surpassing annual sales goals by 40% for large format printing solutions in 2020.
  • Achieved mastery in Power BI, utilizing the system to dispel bottlenecks in product customization and achieve faster print workflows.
  • Expanded the large format print territory to Phoenix which opened 13 new revenue opportunities, achieving a 68% increase in market share.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Produced 18 new leads in the large format printing market, growing the client base by 32% in 6 months.
  • Collaborated with team of 3 in the development of process.
  • Enhanced performance metrics of the sales team by providing one-on-one training on emerging digital print trends and workflows, increasing output by 79%.

Affiliations

  • Jaycees
  • Large Format Printing Coalition
  • Toastmasters
  • International Business Development Association (IBDA)
  • Business Marketing Association (BMA)
  • Promotional Products Association International (PPAI)
  • Product Management Association (PMA)
  • Retail Industry Leaders Association (RILA)
  • Lions Club
  • Association for Computing Machinery

Certifications

  • Professional Certified Marketer (PCM) - American Marketing Association
  • Certified Printing Sales Professional (CPSP) – method
  • Google Certified Professional Cloud Architect
  • Advanced Print Design Specialist – procedure
  • Salesforce
  • Certified Print Sales Consultant – program
  • HubSpot Sales Software Certification
  • Certified Solution Selling Professional (CSSP) – category
  • Certified Business Analysis Professional (CBAP)
  • Certified Professional in Print Services – metric

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