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Skills

  • Crisis intervention techniques
  • Report analysis
  • 12-Steps program familiarity
  • Certified Security Supervisor
  • Skilled in conflict resolution
  • DNA indexing
  • Access systems and patrol
  • Crisis prevention intervention
  • Interviewing expert
  • Security clearance

Work Experiences

  • Achieved a 42% case closure rate by fostering productive partnerships with parolees’ families, employers, and rehabilitation centers.
  • Kept an eye on alarm systems to see if there were any unauthorized entries into restricted areas.
  • Pre-sentence investigations were conducted by conducting in-depth research and compiling police reports.
  • In charge of 12 full-cycle caseloads, which included pre-sentence, pre-trial, and client supervision every month.
  • Coordinated with law enforcement, social service agencies, and mental health providers and worked closely with them.
  • Transported and monitored probation and parolees to ensure that they followed court rules.
  • Aided parolees in their reintegration into society.
  • Assisted parolees in establishing credit, education, and employment histories, generating sustainable community integration for 27% of supervised individuals.
  • Watching the behavior and activities of 6 offenders at the same time.
  • Worked with staff at the institution, local law enforcement, mental health boards, county attorneys, and treatment providers.

Summaries

  • Parole Agent with extensive management, supervision, training, and customer service experience.
  • Strengths in strategic planning and budget management backed up by Law Enforcement and Security training.
  • Top-producing salesperson and industry expert in Law Enforcement and Security.
  • Dedicated to conserving resources and ensuring that all safety measures are as effective as possible.
  • Extensive experience managing a large caseload of 18 parolees at the same time.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Serving government officials and heads of state is the main focus.
  • Customer-focused Sales Representative with 4 years of experience solving problems for clients.
  • Conducts motivational interviews and manages offender crises.

Accomplishments

  • Developed
  • Improved
  • Managed
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Implemented technology to track real-time parolee movements, reducing potential parole violations by 15% over 2023.
  • Assisted parolees in accessing vocational training programs, resulting in 80% securing stable employment within three years.
  • Ensured
  • Trained
  • Guided
  • Marketing: Implemented marketing strategies which resulted in procedure growth of customer base.

Affiliations

  • American Marketing Association
  • Association for Computing Machinery
  • Jaycees
  • American Medical Informatics Association
  • American Society of Criminology (ASC)
  • Rehabilitation Research and Training Center on Crime Victim Services
  • Certified Electronic Monitoring Specialist, Lakeside Partners
  • Council of State Governments (CSG) Justice Center
  • International Association of Administrative Professionals
  • Co-chair, Reentry Services Committee for Lakeside Partners

Certifications

  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • National Organization for Victim Assistance (NOVA) Crisis Response Certification
  • Certified Criminal Justice Information Systems (CJIS) Security Professional
  • Certified Correctional Manager (CCM) – Summit Group
  • Risk Assessment in Criminal Justice Certification – Summit Group
  • Emergency Medical Response (EMR) Certification – Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • Basic Principles of Case Management – Beacon Labs
  • Certified Mental Health First Aid (For Public Safety) – Ironclad Systems

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