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Skills

  • Conflict de-escalation methods
  • Mental health program initiation
  • Emergency response management
  • Weapons training
  • Interagency Communication Enhancement
  • Crime prevention
  • Data analysis for inmate behavior
  • Parole hearing preparation
  • De-escalation techniques
  • Emergency Response

Work Experiences

  • Inmate crews working on maintenance, operations, farming, and construction projects were under my supervision.
  • Checked for potential hazards in the facility's plumbing, outside areas, locks, and cells.
  • Achieved a 45% improvement in investigation outcomes.
  • Achieved results in several months.
  • Achieved zero injuries reported annually.
  • Achieved zero discrepancies.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Achieved 63% improvement in training outcomes.
  • Avoided escalation of disputes.
  • Achieved recognition for best correctional facility practices in 2023.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Accomplished leader in inmate transfer management, overseeing daily operations with zero accidents or security breaches for one year.
  • Trained in the use of weapons and crisis intervention.
  • Inmate rights, restraint techniques, and ethical standards of conduct are all areas of expertise.
  • Maintaining 100% accountability and ensuring that problems are resolved prior to escalation is a strength.
  • Concealment of contraband, roll call, and proactive monitoring of unusual behavior and improper conduct are all skills that she possesses.
  • With over 17 years of experience in the industry, he is both motivating and accomplished.
  • Within Law Enforcement and Security, senior Corrections Specialist and outstanding performer in performance reporting and quality assurance.
  • Assertive Corrections Specialist with experience overseeing the daily activities of 5 inmates in a standard security facility.

Accomplishments

  • Created a new staff scheduling system that enhanced operational effectiveness and reduced overtime by 49%.
  • Trained new hires in best practices for contraband detection, increasing successful prevention efforts by 57%.
  • Led training on the use of Workday to modernize facility operations, improving incident response times by 81%.
  • Developed and enforced new contraband control protocols that decreased incidents by 70% within the past year.
  • Maintained a 71% error-free record system for inmate files, enhancing documentation accuracy during legal proceedings.
  • Developed post-release coordination plans in collaboration with social services, reducing recidivism rates by 31% over two years.
  • Led a crisis management team during inmate disturbance, resolving conflict without injuries or further escalation.
  • Implemented a new internal audit process for inmate records that resulted in a 16% increase in record accuracy over several months.
  • Collaborated with medical professionals to coordinate healthcare for 13 inmates, improving overall well-being and reducing medical incidents.
  • Conducted facility-wide trainings on emergency evacuation protocols, improving response time by 73% during simulated drills.

Affiliations

  • Toastmasters
  • Inmate 360 Management Systems User Group
  • American Criminal Justice Society (ACJS) - 2015 Member
  • Association of Paroling Authorities International (APAI)
  • Freemason
  • National Association of Community and Restorative Justice (NACRJ)
  • Association of Information Technology Professionals
  • National Organization of Black Law Enforcement Executives (NOBLE)
  • Council of Prison Locals (CPL) AFGE 33 - Correctional Officers Chapter
  • Drug Abuse Resistance Education Officer Training Program (DARE)

Certifications

  • Google Certified Professional Cloud Architect
  • Prisoner Transport Management Certification - Denver, 2015
  • Emergency Management Awareness Badge - Federal Emergency Management Agency (FEMA)
  • Verbal Judo Instructor Certification - Verbal Judo Institute, 2022
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • Certified Public Accountant (CPA)
  • Project Management Professional (PMP)
  • Certified Conflict Resolution Specialist - Cedar Works, Atlanta
  • ServSafe

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