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Skills

  • Time management skills
  • MS Office
  • Training development
  • Multi-Task Management
  • Operational improvement
  • Staff development
  • Team Leadership
  • Excellent communication
  • Contract negotiation
  • Standard equipment

Work Experiences

  • Generated and updated complete and accurate employee files for a Human Resources group with over 3 employees.
  • Annual salary surveys were conducted, and the company's salary budget was developed, analyzed, and updated.
  • Planned, monitored, and appraised employee work results by training managers to coach and discipline employees.
  • Answered an average of 3 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Annual salary surveys were conducted, and a company salary budget was developed, analyzed, and updated.
  • Program helped me achieve $117,000.
  • Organized and led a 14-day staff orientation and training to promote collaboration.
  • Examined and revised compensation and benefit policies in order to create competitive programs and ensure compliance with legal requirements.
  • Achieved a 59% improvement in staff satisfaction.
  • Looked over job applications to find, vet, and recommend the best candidates.

Summaries

  • Background in creating employee handbooks, putting together benefit packages, and resolving workplace conflicts.
  • Associate in Human Resources with extensive experience in employee relations, recruiting, compensation, and benefits.
  • Costs were consistently reduced while profits were increased.
  • Dynamic Assistant Manager of Human Resources with 17 years of experience advising on human resource topics and issues.
  • To create a positive work environment, forms business partnerships and builds trust with managers and employees.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Analyzed business requirements, devised long-term solutions, and implemented a shared vision across departments or business units.
  • Strong financial acumen with a track record of developing and sticking to budgets.
  • Ensures that federal and state laws are followed at all times.
  • Recruiter with a track record of finding highly sought-after technology candidates at all levels, from entry-level to executive.

Accomplishments

  • Resolved
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Managed
  • Human Resources: Interviewed, hired and trained team of four direct reports, increasing department productivity and client acquisition rates.
  • Consulted with department heads to implement employee retention strategies, reducing churn by 59% within the first 2 months of implementation.
  • Created an internal referral program that reduced recruitment costs by $11 per year, streamlining talent acquisition processes.
  • Developed
  • Marketing: Implemented marketing strategies which resulted in standard growth of customer base.
  • Won
  • Documented and resolved initiative which led to metric.

Affiliations

  • Project Management Institute (PMI) - Human Resources PMI Chapter
  • International Council of Nurses
  • Global Diversity & Inclusion Benchmarks (GDIB)
  • Toastmasters
  • Association for Computing Machinery
  • Diversity and Inclusion Executives Roundtable
  • International Association of Administrative Professionals
  • National Association of State Personnel Executives (NASPE)
  • Employment Law Alliance (ELA)
  • American Payroll Association (APA)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Employment Law Compliance Certification - Vantage
  • HR Generalist Certificate - Atlanta
  • Talent Acquisition Specialist Certification - Ironclad Systems
  • Advanced HR Risk Management Certification – Vantage
  • Apple Certified Associate (ACA)
  • Organizational Development Certificate Program - Atlanta
  • CompTIA Security+
  • Advanced Employment Law Certificate - system

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