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Skills

  • Project management
  • Compliance Monitoring
  • Interpersonal communication skills
  • Territory Sales Experience
  • Process equipment
  • Superb writer and editor
  • Analytical thinker
  • Professional telephone demeanor
  • Exceptional organizational skills
  • MS Office

Work Experiences

  • Was in charge of a 12-person city department that served a 13-person population.
  • Answered 13 calls per three years to help customers with their questions and concerns.
  • Did some research.
  • Won
  • Managed
  • Was able to secure funding for community emergency, housing rehabilitation, and transportation services.
  • Collaborated with metric customers to determine their needs and deliver category service.
  • Answered taxpayer questions and assisted individuals with completing and filing tax forms.
  • Educated taxpayers about their legal rights and offered guidance and assistance in resolving tax issues.
  • Guided

Summaries

  • Working with technical teams on a regular basis to improve and create new databases to track past and current contracts.
  • Examines, researches, verifies, and evaluates a variety of financial statements and data.
  • Pragmatic
  • Handling over 14 cases per week is a plus.
  • Customer-focused and dependable, with advanced collection actions and concepts under his belt.
  • Contract forms, schedules, amendments, and vendor guidelines are all familiar to me.
  • Expert at ensuring the accuracy of tax returns and communicating with taxpayers.
  • An experienced government examiner with strong communication skills.
  • Seasoned
  • Tax laws, regulations, procedures, and precedents are all familiar to a responsible Revenue Officer.

Accomplishments

  • Worked closely with legal teams to secure favorable outcomes in 11 tax dispute cases, resulting in $5 of tax recovery.
  • Reduced annual payroll tax discrepancies by 50% by implementing a new compliance verification process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Negotiated settlements involving multi-state tax disputes, recovering $16 in underreported revenue.
  • Drafted and enforced new tax policies leading to a 23% increase in compliance from corporate taxpayers in Portland.
  • Utilized forensic accounting to uncover hidden assets and recover $5 in unpaid taxes, directly benefiting local services.
  • Coordinated a $5 million upgrade of the Tableau system.
  • Implemented a new tax compliance system that allowed for more efficient data cross-referencing, uncovering an additional $2 in unpaid taxes.
  • Optimized revenue forecasting model to provide 36% more accurate short-term tax revenue predictions, improving budget allocations.
  • Enhanced compliance measures across Government sectors leading to a rise of 26% in filing accuracy.

Affiliations

  • American Institute of Certified Public Accountants (AICPA)
  • Executive Tax Officer Professional Society
  • National Association of Social Workers
  • Institute of Internal Auditors (IIA)
  • Society of Human Resource Management
  • Taxpayer Advocacy Panel
  • International Council of Nurses
  • Association for Computing Machinery
  • Revenue Accounting Advisory Board
  • Association of Finance Professionals (AFP)

Certifications

  • CompTIA A+ Technician
  • Chartered Tax Professional (CTP) - 2021
  • Chief Revenue Officer (CRO)
  • Certified Public Accountant (CPA) - 2017, Oregon
  • Anti-Money Laundering (AML) Certification - standard
  • Salesforce
  • Sales and Use Tax Certificate Program - procedure
  • Revenue Management Fundamentals Certificate - 2017, framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Google Certified Professional Cloud Architect

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