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Skills

  • Customer engagement and relationship-building
  • Custom sandwich preparation
  • Conflict resolution
  • Cash and credit handling accuracy
  • Patient care
  • Performance improvement
  • Creative sandwich design and presentation
  • Communication skills
  • Order delivery practices
  • Upselling strategies

Work Experiences

  • Responded to guest questions with the most up-to-date and accurate information I could find.
  • Interpreted over 9 food order slips per shift to ensure that food was prepared according to customer requests.
  • Kept track of everything.
  • Cleaned food preparation equipment, work areas, and counters to keep the establishment clean and sanitary.
  • Provided excellent customer service with a focus on quality and meeting customer needs on time.
  • Cleaned and sanitized kitchen equipment, service areas, and dining areas to prevent germs from spreading.
  • Ensured
  • Solved
  • Used optical price scanners, calculators, and cash registers to determine the price of goods and calculate bills.
  • Organized freezers, refrigerators, and storage rooms by receiving, recording, and moving food and beverage supplies and products.

Summaries

  • Innovative
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Dedicated to learning, growing, and succeeding in Food and Beverage.
  • Capable of safely lifting 16 pounds to aid in event planning and transportation of necessary equipment.
  • Sandwich Artist that focuses on customers is available 7 hours per week, including weekends and evenings.
  • Recognized for system, hygienic habits, and dependability.
  • Food preparation standards are well-understood, and managing complex details is second nature to her.
  • Physically fit and energised, with a flexible schedule and a flexible mindset.
  • Small tables and large parties are both easily accommodated.
  • Versatile

Accomplishments

  • Assisted in designing limited-time special sandwich promotions, contributing to a 40% increase in sales within the first 15 weeks.
  • Utilized customer feedback to adjust ingredient ratios, contributing to a 65% improvement in overall product satisfaction.
  • Trained 15 new staff members in sandwich preparation and food handling, leading to a 64% faster onboarding process.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Streamlined cross-functional collaboration, resulting in procedure.
  • Documented and resolved method which led to category.
  • Recognized for achieving top-level cleanliness scores during third-party health inspections, maintaining OSHA compliance.
  • Improved order accuracy by 57% by closely adhering to customer specifications and dietary restrictions.
  • Provided outstanding customer service that contributed to the honor of “Best Grocery Store” in method.
  • Initiated regular team meetings to share best practices, increasing overall store productivity by 32%.

Affiliations

  • International Customer Service Association (ICSA)
  • Society of Human Resource Management
  • Sandwich Retail Leadership Program 2022
  • Food Industry Association (FIA)
  • American Society of Safety Professionals
  • Society of Women Engineers
  • Institute of Culinary Education Alumni Network
  • Certified Food Handlers Program 2023
  • Certified Sandwich Artist Professional (CSAP) Program
  • International Fast Food Workers Alliance

Certifications

  • Responsible Beverage Service Certification Washington
  • Food Handler's Permit/Certification Seattle
  • Certified Protection Officer (CPO)
  • SHRM Certified Professional (SHRM-CP)
  • Certificate in Culinary Customer Experience Excellence Brightline
  • Microsoft Certified Systems Engineer (MCSE)
  • TIPS® (Training for Intervention Procedures) Certification – Brightline
  • Certified Restaurant Server (CRS) Vantage
  • OSHA: HACCP
  • Certified Guest Service Professional (CGSP)

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