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Skills

  • At-risk student identification
  • Problem-solving strategies
  • Organization
  • Communications
  • Conflict mediation
  • MS Office
  • Career Readiness Assessment
  • Program Evaluation Techniques
  • Regulatory compliance
  • Student Assistance Tracking Solutions

Work Experiences

  • Achieved a 72% decrease in drop-out rates.
  • Obtained grants and other funding sources for educational programs and projects, as well as drafted proposals and agreements to ensure proper allocation.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with 10 employers.
  • Planned and implemented staff development and in-service training programs to improve knowledge and skills.
  • Kept track of overhead, prepared budgets, and directed spending and resources to support fiscal efficiency.
  • Achieved this over 10 years.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with academic advisors.
  • Represented the educational program as a subject matter liaison for a variety of services and activities at meetings and conferences.

Summaries

  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Analyzed student progress.
  • Collaborative Coordinator with expertise in building partnerships.
  • Coordinated the allocation of critical financial resources.
  • Student Support Coordinator is a multi-talented Student Support Coordinator who is consistently rewarded for planning and operational improvements.
  • Student Support Coordinator with 8 years of successful budget management and cross-functional collaboration experience.
  • Student Support Coordinator with extensive experience in complex educational program design, delivery, and evaluation.
  • Data-savvy Coordinator.
  • Student Support Coordinator implements and maintains educational programs and services, as well as acting as a trusted resource for patrons, school personnel, and the executive board.
  • Competent in designing and facilitating skills workshops that minimize the need for external tutoring by 38%, reinforcing student autonomy and academic independence.

Accomplishments

  • Revised student feedback mechanisms, which increased actionable feedback received by 57%, supporting continuous campus improvements.
  • Developed virtual wellness events leading to method participation growth and increasing accessibility for geographically remote students.
  • Oversaw compliance with regulatory requirements for international students, ensuring initiative reporting accuracy and avoidance of penalties.
  • Successfully delivered 11 training sessions on cultural sensitivity, positively influencing the interactions of 2 student workers with diverse populations.
  • Designed student ambassador training sessions that contributed to a 64% rise in positive visitor reviews of campus tours.
  • Led the creation of an early intervention system for students demonstrating academic risk, contributing to a 65% increase in timely support interventions.
  • Designed multi-platform communication strategies for student support services, resulting in a 72% boost in student awareness of available resources.
  • Built and sustained tracking and reporting mechanisms for student services issues, improving problem resolution efficiency by 35%.
  • Facilitated workshops for 12 students on stress management, leading to a 50% reduction in stress-related academic performance declines.
  • Implemented new online resources for remote learners, which increased engagement by 30% and ensured continuity in virtual learning environments.

Affiliations

  • American School Counselor Association (ASCA)
  • Association of Colleges for Tutoring and Learning Assistance (ACTLA)
  • American Medical Informatics Association
  • National Academic Advising Association (NACADA)
  • Council for the Advancement of Standards in Higher Education (CAS)
  • National Association of Student Affairs Professionals (NASAP)
  • American College Personnel Association (ACPA)
  • Association for Computing Machinery
  • Association of Information Technology Professionals
  • National Society of Leadership and Success (NSLS)

Certifications

  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • CompTIA A+ Technician
  • ServSafe
  • Certified Resilience Coach (CRC)
  • Advisory Board Certified Strategic Advisor in Student Success
  • Ethical and Legal Practices in Higher Education Certification
  • Mental Health Awareness in Higher Education Certification (MHHE)
  • Data-Informed Student Support Training
  • Collaborative Institutional Training Initiative (CITI) for Human Subjects Research

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