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Skills

  • Adult learning theories
  • Competency framework design
  • Training program development
  • Behavioral Training Modeling
  • Instructional design
  • Change Management
  • First Aid/CPR
  • Curriculum design
  • Digital content delivery
  • Certification Path Development

Work Experiences

  • Achieved measurable skills uplift for 62% of staff.
  • Aligned materials with customer expectations.
  • Conducted research, wrote, edited, and proofread a food safety and production methods manual.
  • Achieved a 47% completion rate increase.
  • Carried out a comprehensive needs analysis.
  • Boosted completion rates by 71%.
  • Collaborated with HR to provide instructional materials leading to a Innovation Award for talent and learning management in Portland.
  • Carried out a comprehensive needs analysis, which led to the restructuring of the training program, resulting in increased alignment with business objectives and a 15% efficiency boost.
  • Assessed and restructured training materials to align with customer expectations, achieving a 17% increase in client satisfaction.
  • Achieved 83% faster onboarding time.

Summaries

  • Learning & Development Specialist is a multi-talented Learning & Development Specialist who is consistently rewarded for planning and operational improvements.
  • Achieved 79% comprehension improvement.
  • Created relevant and well-received instructional materials.
  • With a track record of effective employee training, professional development, and implementation support, I'm eager to add value to the Beacon Labs team.
  • Achieved 27% overall training effectiveness.
  • Dedicated to learning, growing, and succeeding in Education and Training.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 42% reduction in training development time.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Education and Training, senior Learning & Development Specialist and outstanding performer in quality assurance and process improvement.

Accomplishments

  • Led the development of competency-based certification training, raising employee satisfaction scores by 25% on post-training surveys.
  • Managed a portfolio of 6 corporate learning programs, contributing to a 39% increase in training engagement and completion rates.
  • Conducted thorough needs analysis that identified key training gaps, resulting in a 45% improvement in operational efficiency within 18 months.
  • Created a cross-functional learning strategy that supported 7 departments, driving a 47% increase in collaboration and knowledge sharing.
  • Optimized team members' learning paths through a behavioral assessment tool, achieving an increase of 51% in training effectiveness.
  • Implemented a performance-based training program that raised KPI performance by 52% within 18 months.
  • Achieved PMP accreditation for the L&D department, recognized for aligning with industry standards and improving process quality by 20%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Analyzed learner feedback from Workday tools, enhancing digital learning experiences and resulting in a 37% satisfaction increase.
  • Worked with cross-departmental teams to assess learning needs, resulting in a customized development plan that improved productivity by 76%.

Affiliations

  • National Association of Social Workers
  • American Marketing Association
  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Learning 4 Performance - Active member in think tanks on performance-driven learning and continuous workplace improvement.
  • Global Learning & Development Community - Engaged in networking events centered on cross-functional learning initiatives and global training implementation.
  • Online Learning Consortium (OLC) - Completed continuing education courses in blending digital learning environments with traditional classroom experiences.
  • International Association of Coaching - Partnered on initiatives emphasizing coaching-based approaches to learning and professional development.
  • American Society of Safety Professionals
  • Jaycees

Certifications

  • Gamification & Behavioral Design Certification from Northwind
  • Google Certified Professional Cloud Architect
  • New Hire Retention Strategy Specialist from Ironclad Systems
  • Train-the-Trainer Certification (TTT) from Harbor & Co.
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Performance Technologist (CPT)
  • Human-Centered Design for Learning Certification from Microsoft Excel

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