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Skills

  • Project organization
  • Organization
  • Budget Management and Cost Control
  • Art history
  • Supervision
  • Cross-functional team leadership
  • Microsoft Visio
  • Web Design
  • Business operations
  • CSS editing

Work Experiences

  • Achieved Employee of the Year.
  • Collaborated closely with clients.
  • Aligned processes across multiple teams.
  • Championed the adoption of HubSpot for visual creation and asset management, improving team productivity by 20% while ensuring consistent, high-quality output.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved 45% more foot traffic to the booth.
  • Built prototypes and wireframes.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked up character drawings and environmental elements for inspiration.
  • Transported Salesforce to three years customer locations.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Director of Graphics is a multi-talented Director of Graphics who is consistently rewarded for planning and operational improvements.
  • Boosted product user satisfaction rates by 48%.
  • Championed the integration of new design software.
  • Director of Graphics is a dynamic Director of Graphics who excels at focusing on solutions and meeting deadlines.
  • Boosted visibility and engagement for brands in Chicago.
  • Director of Graphics with 17 years of successful workflow optimization and client relations experience.
  • Award-winning Director of Graphics with extensive experience in leading high-impact visual identity and branding projects. Recognized for creating design solutions that elevated client visibility in key publications and industry portfolios.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with engineers for seamless design integration.

Accomplishments

  • Developed and executed award-winning brand identities for Ironclad Systems based in Raleigh, where designs were featured in procedure.
  • Managed content creation and graphic production for 18 international campaigns, facilitating 24% more conversions over two years.
  • Collaborated with operations in overseeing creative direction for event designs, which increased attendee numbers by 52%.
  • Led cross-functional teams through the execution of over 18 successful advertising campaigns, resulting in a 27% revenue increase.
  • Led the design and execution of a large-scale rebranding initiative, resulting in a 55% rise in brand recognition.
  • Developed a comprehensive brand book for Tableau, ensuring cohesion across all marketing platforms.
  • Provided creative and strategic leadership for over 15 successful product campaigns, resulting in 38% return on marketing investment.
  • Implemented design process improvements which reduced iteration times by 53% for all internal projects.
  • Led a collaborative team of 10 designers and developers to rebrand Asana, boosting market visibility by 46% within 18 months.
  • Documented and resolved procedure which led to process.

Affiliations

  • Member of the Packaging Design Association - Attended sessions aimed at meeting sustainability in design.
  • Design Leadership Network - Regular contributor to discussions on structuring design departments and fostering innovation in creative teams.
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • Creative Directors Club - Collaborative workshops to refine client presentation and creative pitch approaches in agency environments.
  • Conference Speaker at Atlanta Creative Leadership Summit - Presented process improvement on improving efficiency in design workflows.
  • Project Management Institute
  • Society for Environmental Graphic Design (SEGD) - Active participant in workshops that address user experience and signage design in public spaces.
  • International Web Association (IWA) - Regular attendee of conferences addressing the intersection of graphic design and web development.
  • Association for Computing Machinery - Engaged in design-specific interest groups focusing on human-computer interaction.

Certifications

  • Certified Instructional Designer for eLearning (CID) - Northwind
  • Certified Multimedia Specialist (CMS) - Northwind
  • Interaction Design Foundation User Interface Design Certificate
  • Motion Graphics Professional Certificate from ServiceNow - Lakeside Partners
  • Project Management Professional (PMP) - PMI
  • First Aid/CPR Certified
  • Chartered Designer Status from Chartered Society of Designers (CSD)
  • Certified User Experience Professional (CUXP) – Brightline
  • Lead Auditor in ISO 14001 Environmental Management Systems - 2023
  • Certified Brand Strategist - system

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