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Skills

  • Business operations
  • Preparation oversight
  • Food safety understanding
  • Inventory Control and Audit Management
  • Waste reduction techniques
  • Culinary arts background
  • Relationship development
  • Hospitality and service excellence
  • Opening and closing procedures
  • Conflict resolution

Work Experiences

  • Achieved a 20% increase in on-time order fulfillment.
  • Kept track of inventory and supply orders in order to save 10% on costs.
  • Kept track of business levels and realigned team positions to ensure that customer demands and patronage patterns were met to the best of my ability.
  • Checked the temperature levels in the freezer and refrigerator to ensure proper functionality prior to each shift.
  • Devised and implemented strategies to boost team productivity, streamline processes, and boost efficiency.
  • Accelerated development into leadership roles.
  • Was in charge of time off requests and no-show situations.
  • Created work environments that encouraged adherence to safety regulations and employment policies.
  • Used Workday to create long-term schedules for 6 daily shifts and 17 employees.
  • Achieved reduction over 2019.

Summaries

  • Construction student seeking hands-on experience through an internship in stakeholder engagement.
  • High-energy culinary professional with exceptional planning and leadership skills.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Communicative and team-oriented, with SAP expertise.
  • Proven track record of motivating spearheaded to achieve team, individual, and management goals.
  • Procedure, standard, and system are all available.
  • Skilled at cutting costs without sacrificing quality and keeping a close eye on employees to ensure excellent service.
  • Fantastic multitasker with experience managing metric establishments and supervising employees.
  • Crew Shift Leader and team leader with 5 years of experience in procedure settings.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.

Accomplishments

  • Led and motivated a team of up to 15 personnel during shifts, ensuring a 39% adherence to company standards for service and cleanliness.
  • Streamlined labor allocation during high-traffic periods, enhancing table turnover rates and boosting daily revenue by 28% during peak times.
  • Directed successful seasonal promotional campaigns that resulted in a 31% increase in sales during promotional periods.
  • Utilized conflict resolution strategies to mediate internal crew disputes quickly, contributing to a 55% decrease in staff turnover.
  • Assisted in the coordination of inventory management processes that reduced overstock by 81%, aligning with sales projections and optimizing storage space.
  • Optimized back-of-house material use, leading to a reduction in waste materials by 78% while maintaining food quality and portion sizes.
  • Recognized for proactive problem-solving, resolving staffing disputes swiftly and maintaining team morale during high-pressure situations.
  • Tracked and analyzed daily sales data to implement tailored staffing models, reducing overtime by 85% without sacrificing service quality.
  • Led a team of 4 during a system, successfully increasing customer throughput by 45% while maintaining quality and service standards.
  • Facilitated communication between front-of-house and kitchen staff, which lowered the average order fulfillment time by 43%.

Affiliations

  • Member, Shift Leader Network - Professional Development Group
  • Certified Food Protection Manager (ServSafe, 2020)
  • Certification in Health and Safety Compliance for Restaurants by program
  • Member, Young Leaders in Hospitality Group
  • Participant, Food Waste Reduction in Restaurants Initiative by standard
  • Participant, Food Service Management Bootcamp by framework
  • Completed Program, Enhancing Staff Performance in F&B Industry by Cedar Works
  • Certification in Managing Food Allergies in Restaurants by method
  • Completed Team Management and Operations Workshop by system
  • Affiliation, Food Safety in Practice Workshop, 2024

Certifications

  • SAP Certified Application Associate
  • Labor Allocation & Scheduling Efficiency Certification
  • Quality Assurance Leadership for Food Service - Ironclad Systems
  • Food Safety Management Certification by Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • HACCP Certification for Restaurant Management
  • Certified Hospitality Supervisor (CHS)
  • Leadership and Management Certificate - Cornell Online
  • Effective Time Management for Shift Leaders - system
  • Salesforce

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