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Skills

  • Budget management for student programs
  • Communications
  • Associated Press style
  • Career development workshop facilitation
  • Team building
  • Mentorship program outcomes measurement
  • Campus diversity initiative planning
  • Emergency response for student crises
  • Metric equipment
  • Crisis Intervention and Support

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Challenged student leaders with effective workshops on organizational management, improving overall student group performance by 34%.
  • Analyzed student survey data.
  • Collaborated with over 5 student leaders.
  • Collaborated with academic departments to advise on curriculum development, helping reduce student attrition by 26%.
  • Transported Power BI to two years customer locations.
  • Collaborated with student health services to implement wellness campaigns, leading to a 66% decrease in reported stress-related issues.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the delivery of framework project by method team, which resulted in framework.
  • Benefited 5 students.

Summaries

  • Authors speeches, press releases, and marketing materials with ease.
  • Achieved 11 participants.
  • Accomplished event organizer.
  • Within Miscellaneous, senior Student Affairs Officer and outstanding performer in cross-functional collaboration and performance reporting.
  • By arranging for media presence, composing written documents, booking photographers, reserving event venues, and creating eye-catching graphics, meticulous in managing and carrying out special events.
  • Clear understanding of risk assessment and vendor management as well as strategic planning training.
  • Achieved a 80% decrease in infractions.
  • Accomplished event organizer who successfully executed category, fostering greater awareness and participation in diversity initiatives with over 14 attendees.
  • Achieved results from process.
  • Connected students to valuable professional networks.

Accomplishments

  • Established a student success framework for Salesforce, which led to a 22% completion rate improvement within 6 months.
  • Led the effort to digitize student support services via QuickBooks, resulting in a 70% increase in student satisfaction.
  • Authored new policies for student service delivery, expanding mental health and wellness service access by 49%.
  • Developed and presented workshops on student success strategies, resulting in a 81% improvement in participant retention and success metrics.
  • Collaborated with team of 5 in the development of framework.
  • Trained and developed a team of 15 student assistants, improving advising process efficiency by 52% through enhanced workflow systems.
  • Authored and implemented inclusive outreach programs that fostered a 38% increase in underrepresented student group engagement.
  • Worked with campus safety to generate a 72% decrease in residence hall incidents through proactive student education on safety protocols.
  • Executed emergency preparedness drills for 5 staff and students, improving campus-wide response readiness for crisis situations.
  • Designed and implemented digital surveys to assess student needs, using the feedback to improve service offerings and increase satisfaction by 20%.

Affiliations

  • American Marketing Association
  • National Association for College Admission Counseling (NACAC)
  • CACUSS - Canadian Association of College and University Student Services
  • Association of College and University Housing Officers-International (ACUHO-I)
  • Association for Student Conduct Administrators (ASCA)
  • American Association of Community Colleges (AACC)
  • Society of Human Resource Management
  • Society for College and University Planning (SCUP)
  • Project Management Institute
  • Association for the Promotion of Campus Activities (APCA)

Certifications

  • CliftonStrengths Certified Coach (Gallup)
  • Title IX Coordinator Certification (ATIXA)
  • Campus Recreation Program Leader Certificate (NIRSA)
  • Student Conduct Administration Certificate (ASCA)
  • Campus Mental Health First Aid Certification
  • Supervising Student Workers Certification (NASPA)
  • CompTIA A+ Technician
  • Accredited Mediator in Student Conduct Cases (NAFSCE)
  • TRIO and Student Support Services Certification
  • NASPA Health, Safety, and Well-being Certificate

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