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Skills

  • Regulatory compliance
  • Team building
  • Manual test case preparation
  • Process improvement
  • Supervision
  • Continuous integration using category
  • Automation knowledge
  • Test implementation
  • Performance testing and bottleneck identification
  • Compliance with industry standards (e.g., ISO, IEEE)

Work Experiences

  • Conducted usability testing sessions.
  • Conducted usability testing sessions, gathering feedback that shaped the user experience of ServiceNow, leading to President's Club recognition.
  • Achieved zero critical defects.
  • Automated testing using SAP.
  • Created robust test data strategies for Jira, reducing data preparation times by 55% and boosting test scenario accuracy.
  • Created complex SQL queries to validate back-end data integrity across Tableau, leading to 68% error reduction in data transactions.
  • Collaborated with InfoSec teams.
  • Increased productivity and boosted workflows by effectively resolving metric issues with data analysis and risk assessment.
  • Assessed and enhanced the quality of automated test scripts.
  • Evaluated software bugs and documented my findings, as well as resolution techniques, for distribution to Software Quality Assurance Consultants.

Summaries

  • Achieved customer satisfaction growth by 54%.
  • Collaborated with global teams.
  • Committed to continuous improvement, successfully led projects through comprehensive QA audits that reduced compliance issues by 71%.
  • Collaborated with cross-discipline teams.
  • Accelerated delivery times.
  • Collaborated with cross-functional teams.
  • Achieved error reduction of over 41% for key back-end systems.
  • Collaborates with members of a cross-functional team to improve the quality of software packages.
  • Achieved a 58% improvement in test coverage.
  • Software Quality Assurance Consultant is a multi-talented Software Quality Assurance Consultant who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Facilitated the implementation of Continuous Integration (CI) for automated testing using Power BI, reducing release times by 67%.
  • Implemented shift-left testing strategy, which reduced post-release defects by 23% and improved overall product quality.
  • Collaborated with product managers to refine and clarify user stories, reducing ambiguity in requirements and enhancing test case effectiveness.
  • Created detailed test plans for Power BI focused on performance and load testing, improving system stability under high-stress conditions.
  • Documented and resolved framework which led to metric.
  • Reduced test cases review time by 47% through implementation of automated test case execution and validation tools.
  • Contributed to a significant reduction in customer-reported issues by 72% through proactive testing and early debugging efforts.
  • Utilized standard to conduct code coverage analysis, increasing overall code reliability by 70%.
  • Managed stakeholder expectations effectively, ensuring QA deliverables aligned with business objectives and customer requirements.
  • Collaborated with product owners during sprint planning sessions to ensure QA considerations were integrated into sprint deliveries.

Affiliations

  • Member of Women Who Code, actively participating in software testing discipline advocacy and outreach
  • Volunteer instructor for Beacon Labs on automation testing practices using category
  • Certified Selenium Professional, affiliated with Selenium Conference and networking groups
  • Membership with the Software Test Professionals Association, engaging in knowledge sharing for advanced testing techniques
  • Active participant in Quality Engineering and Automation online forums focused on best practices for process
  • Certified member of the Project Management Institute (PMI) specializing in risk-based testing strategies
  • Collaborated with IEEE Software Engineering Standards Committee, contributing to discussions on QA standards
  • Contributor to Continuous Testing DevOps Summit (CTSD) forums, addressing trends in integration of QA and DevOps workflows
  • Society of Human Resource Management
  • Lions Club

Certifications

  • Certified Software Quality Engineer (CSQE) from ASQ
  • Certified Ethical Hacker (CEH) from EC-Council
  • Certified ScrumMaster (CSM) from Scrum Alliance
  • ISTQB Advanced Test Manager Certification
  • SHRM Certified Professional (SHRM-CP)
  • Certified Kubernetes Administrator (CKA) from Cloud Native Computing Foundation
  • Microsystems Software Quality Assurance Certification
  • Salesforce
  • Micro Focus UFT Certification
  • Microsoft Certified Systems Engineer (MCSE)

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