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Skills

  • Project management
  • Presentation and facilitation
  • Written and oral communication
  • Conflict resolution
  • Enterprise applications
  • Excellent problem-solving abilities
  • IP Forwarding proficient
  • Budgets
  • Business operations
  • Java/C/C++

Work Experiences

  • Achieved a 70% satisfaction rate from end-users.
  • Implemented company policies, technical procedures, and standards for data, report, and access integrity and security.
  • Created Sharepoint masterpages and page layouts, as well as acting as the company's primary Sharepoint support for all technical issues.
  • Designed and implemented a company catalog for infrastructure support and development on my own.
  • Achieved accuracy of 57% across 14 locations.
  • Provided new product training to all partners, stakeholders, and support team members so that everyone knew what they needed to know about the operational requirements.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Answered 9 calls per 6 months to help customers with their questions and concerns.
  • Architectural enhancements, design solutions, and integration solutions were all suggestions I made.
  • Achieved consistent performance commendations.

Summaries

  • Skilled at approaching problems in novel ways to come up with novel solutions.
  • Well-versed in the planning and deployment of strategic planning.
  • HubSpot is second nature to me, and risk assessment is second nature to me.
  • Computer hardware engineer pursuing an electrical engineering master's degree.
  • Bringing 7 years of experience in the industry.
  • Highly organized, methodical, and skilled at bringing high-performance teams together.
  • In the method hardware market, I'm looking for a position with a top competitor.
  • Executive with a passion for leading award-winning teams in computer hardware engineering.
  • Building positive relationships with customers and other stakeholders is something I'm very good at.
  • Hardware engineer with a strong interest in supporting testing in simulation environments.

Accomplishments

  • Developed a comprehensive inventory management system for all IT assets, allowing for better forecasting and reducing procurement costs by 77%.
  • Maintained accurate and up-to-date IT documentation, crucial to reducing troubleshooting and problem resolution time by 84%.
  • Performed routine maintenance checks on 10 network devices, ensuring consistent connectivity and minimizing downtime across multiple locations.
  • System Integration: Aligned office departments and increased inter-department communication and data sharing.
  • Standard Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices.
  • Assisted with the implementation of disaster recovery solutions, improving data recovery times by 14 minutes/hours.
  • Network Security: Updated network systems to support confidential company operations and eliminate hacking.
  • Resolved 4 advanced technical support escalations within one year, consistently receiving positive feedback from end-users and management.
  • Project Management: Coordinated with third-party development team on engineering and professional service activities and tasks.
  • Program Injected IT architectural governance strategy into full project lifecycle through well-defined engagement points for infrastructure team, guidance, facilitation, contribution, impact assessments, and alignment reviews.

Affiliations

  • Cisco Networking Academy - Completed CCNA Certification, 2022
  • Society of Information Management (SIM) - Networking for IT Leaders
  • International Association for Cryptologic Research (IACR) - Member 2022
  • EC-Council - Participation in Cybersecurity courses, 2022
  • Project Management Institute (PMI) - Active member; pursuing PMP Certification, 2019
  • Information Systems Security Association (ISSA) - Regular Volunteer method
  • ISACA - Member (Cybersecurity & IT Governance), framework
  • IEEE Computer Society - Professional Member, framework
  • HDI (Help Desk Institute) - Certified Support Center Analyst
  • Association of Enterprise Architects (AEA) - Member, procedure

Certifications

  • Certified Protection Officer (CPO)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Project+
  • Project Management Professional (PMP)
  • Salesforce
  • CompTIA Network+
  • Certified Information Security Manager (CISM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Information System Security Professional
  • CompTIA Security+

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