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Skills

  • Team management
  • Advanced Excel proficiency
  • Data accuracy improvement
  • Supervision
  • Budget Management
  • Expense reduction strategies
  • First Aid/CPR
  • Internal auditing and reconciliation
  • Debt collection strategies
  • Budgets

Work Experiences

  • Delivered a 18 session training program on financial literacy.
  • Boosted operational efficiency.
  • Adopted updated policies and procedures.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Cut overhead by 31%.
  • Awarded Top Performer for Outstanding Financial Leadership.
  • Collaborated with the IT department to introduce a new fraud detection system, reducing unauthorized charges by 48%.
  • Collaborated with cross-functional teams.
  • Achieved 52% accuracy in audit findings.
  • Cut processing times for financial disbursements by 50%.

Summaries

  • Achieved $11 savings in administrative costs.
  • Achieved results within 18 months.
  • Achieved a 32% improvement in on-time student tuition payments.
  • Complied with federal and state guidelines.
  • Delivered comprehensive reports.
  • Keep up with educational trends to ensure that modern, efficient systems are in place to meet the needs of a diverse group of students.
  • Relationship builder who takes a decisive approach to solving operational issues.
  • Achieved a 38% reduction in workflow completion times.
  • Cut financial disbursement times by 49%.
  • Dedicated to fostering transparency in student financial services.

Accomplishments

  • Identified and corrected procedure in student payment processing that prevented $12,000 in potential losses.
  • Designed and rolled out a financial literacy program, improving user comprehension of loan obligations, with a 48% decrease in default rates.
  • Transitioned from paper-based to fully digital payment systems, saving $131,000 in administrative costs and increasing operational efficiency by 66%.
  • Developed risk mitigation procedures that lowered financial discrepancies by 15% over 6 months.
  • Managed the disbursement of over $33,000 in financial aid with 74% accuracy and compliance with Department of Education guidelines.
  • Led cross-functional collaboration with auditors to achieve 68% compliance rate in student financial records, minimizing audit findings.
  • Reduced late tuition payments by 59% post-launch of a payment scheduling platform, improving financial predictability.
  • Identified areas for fiscal enhancements that contributed to a $155,000 reduction in student refund processing times.
  • Developed and delivered training programs on financial aid regulations, increasing team knowledge proficiency by 37%.
  • Collaborated with team of 6 in the development of category.

Affiliations

  • National Association of Social Workers
  • Association of Student Financial Aid Administrators (NASFAA)
  • Association of Certified Fraud Examiners (ACFE)
  • National Council of Higher Education Resources (NCHER)
  • Financial Management Association International (FMA)
  • Council for the Advancement of Standards in Higher Education (CAS)
  • Association of Information Technology Professionals
  • Project Management Institute
  • CPA License from Massachusetts
  • Rotary International

Certifications

  • Certified Manager of Community Financial Credit (CMFC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Nonprofit Accounting Professional (CNAP)
  • Certified Public Accountant (CPA) - Texas Board of Accountancy
  • Budget and Resource Management for Higher Education Certification
  • Lean Six Sigma Green Belt (LSSGB)
  • Microsoft Certified Systems Engineer (MCSE)
  • Leadership Development Program – National Association of Student Financial Aid Administrators (NASFAA)
  • Certified Internal Auditor (CIA) - system
  • Apple Certified Associate (ACA)

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