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Skills

  • Business operations
  • Open house preparations
  • Drafting and proofreading contract documents
  • Team building
  • Client communication and follow-up
  • Market research and analysis
  • Legal regulatory compliance (real estate)
  • Market research
  • Regulatory compliance
  • Purchase contracts

Work Experiences

  • Addressed purchase agreements promptly.
  • Collaborated with photographers and interior designers.
  • Provided strategic assistance to homeowners and homebuyers in the Raleigh metro area who were looking to buy or sell residential properties.
  • Compiled comparative market analysis for over 6 properties monthly.
  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Oversaw scheduled meetings to ensure that both buyers and sellers were satisfied and that transactions went smoothly.
  • Assisted with organizing property tours for investors, preparing key metrics on ROI and rental yields, contributing to securing 7 new investor clients.
  • Helped sellers prepare for open houses by educating them, setting up documents and posters, and implemented to improve first impressions.
  • Boosted inquiries by 80% over the past year.
  • Transported ServiceNow to 6 months customer locations.

Summaries

  • Real Estate Sales Agent Assistant who is well-organized and knows a lot about standard property sales and mortgage coordination.
  • Collaborated closely with title companies and attorneys.
  • Real Estate Sales Agent Assistant with 9 years of experience in project management.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Committed and efficient Real Estate Sales Agent Assistant with a history of training new administrative support staff, boosting team productivity by 16%. Known for excellent mentorship and training skills.
  • 14 years of experience in property management.
  • Coordinated day-to-day property management operations.
  • Contributed to a 16% increase in client engagement.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Converted 67% of prospective clients into active listings.

Accomplishments

  • Trained and mentored new leasing assistants on property management software, reducing onboarding time by 73%.
  • Documented and resolved process which led to initiative.
  • Helped craft personalized real estate newsletters for over 7 clients, highlighting new listings, market trends, and investment opportunities.
  • Coordinated home tours and showings for over 11 properties weekly, supporting agents in maximizing client exposure to listings.
  • Maintained professional relationships with attorneys, lenders, and inspectors to expedite closing timelines, reducing the average time to close by 9 months.
  • Collaborated with team of 18 in the development of metric.
  • Coordinated logistics for 8 open houses, ensuring effective staging and setup, leading to 37% conversion from viewing to offer within 6 months.
  • Tracked and processed earnest money deposits for over 10 deals annually, ensuring compliance with industry regulations.
  • Resolved product issue through consumer testing.
  • Performed in-depth market research to assist agents in recommending pricing, leading to a sales-to-list ratio improvement of 15% over several months.

Affiliations

  • Accredited Buyer’s Representative (ABR) Designation
  • American Society of Safety Professionals
  • American Association of Notaries
  • Real Estate Buyers Agent Council (REBAC)
  • Building Owners and Managers Association (BOMA)
  • International Association of Administrative Professionals (IAAP)
  • Real Estate Educators Association (REEA)
  • Lions Club
  • Project Management Institute
  • International Council of Nurses

Certifications

  • ServSafe
  • Real Estate Negotiation Expert (RENE)
  • CompTIA A+ Technician
  • Real Estate Virtual Assistant (REVA) Certification by Lakeside Partners
  • Pricing Strategy Advisor (PSA) Certification
  • Certified Public Accountant (CPA)
  • Seller Representative Specialist (SRS) Certification
  • Real Estate Salesperson License from Massachusetts
  • CompTIA Network+
  • Apple Certified Associate (ACA)

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