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Skills

  • System equipment
  • Database management
  • Tenant relations management
  • Team building
  • Relationship development
  • Financial budgeting and reporting
  • Marketing and advertising
  • Property tours and inspections
  • Building Performance Tracking
  • Organization

Work Experiences

  • Assisted in the development of sustainability initiatives.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Annual operating budgets and forecasts, as well as sales and marketing plans, were all developed by me.
  • Analyzed and evaluated financial statements on a monthly and quarterly basis.
  • Avoided costly delays and penalties.
  • Collaborated with IT teams to implement a building access control system, enhancing security and reducing unauthorized entries by 23%. 
  • Collaborated with IT teams.
  • Ensured that rent collections were received on time and that they were reconciled in accordance with landlord and resident statutes.
  • Created and maintained a list of available properties for commercial and industrial use that met a variety of needs and budgets.
  • Conducted weekly inspections and coordinated scheduled repairs, ensuring 60% compliance with OSHA and building codes.

Summaries

  • Achieved cost reduction through proactive maintenance and vendor partnerships.
  • Effective at maintaining a consistent balance between tenants' rights and business objectives in order to meet financial targets.
  • Field professional who is meticulous, well-organized, and decisive in cultivating and deepening productive relationships with owners, companies, and agency representatives.
  • In stressful situations, maintains a calm and professional demeanor.
  • Adept at delivering under tight deadlines.
  • Property manager and licensed real estate professional with 9 years of industry experience.
  • Strengths in risk assessment and stakeholder engagement backed up by Real Estate training.
  • Talented business manager with a track record of success in both operations and leadership.
  • Adept at increasing tenant retention.
  • Accomplished Assistant Building Manager.

Accomplishments

  • Documented and resolved process which led to system.
  • Coordinated with local authorities and third-party contractors to update building fire systems, achieving 79% compliance in annual fire inspections.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Negotiated insurance policies and building coverage contracts resulting in annual savings of $81,000, with an added layer of tenant protection.
  • Effectively managed on-site vendors including electricians, plumbers, and janitors, ensuring issues were managed promptly and within budget constraints.
  • Successfully led the transition to a cloud-based security monitoring system, reducing operational downtime and increasing incident resolution rates by 46%.
  • Developed and implemented preventive maintenance plans, leading to a decrease in emergency repairs by 15% over a period of 12 months.
  • Resolved product issue through consumer testing.
  • Analyzed utility usage and identified inefficiencies, implementing corrective measures that decreased resource consumption by 63% annually.
  • Negotiated and executed 5 contracts resulting in $218,000% budget reduction while maintaining high vendor service quality.

Affiliations

  • International Association of Administrative Professionals
  • Property Management Association (PMA)
  • Institute of Building Standards and Regulations
  • Association for Computing Machinery
  • National Association of Social Workers
  • Lions Club
  • Society of Women Engineers
  • Regulatory Compliance Professional Development Workshops
  • Project Management Institute
  • Jaycees

Certifications

  • CompTIA A+ Technician
  • Facility Maintenance Technician Certification - program
  • Certified Fire Protection Specialist (CFPS) - framework
  • Salesforce
  • Certified Facility Manager (CFM) – International Facility Management Association (IFMA)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+
  • First Aid/CPR Certified
  • Certified Maintenance & Reliability Technician (CMRT) – Society for Maintenance and Reliability Professionals (SMRP)
  • Certified Green Building Professional (CGBP) - Build It Green

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