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Skills

  • Collaboration with remote teams
  • First Aid/CPR
  • Competitive analysis
  • Communications
  • Business operations
  • Business Case Development
  • Decision-making under uncertainty
  • Strategic planning planning
  • Product lifecycle management
  • Feature adoption analysis

Work Experiences

  • Decreased onboarding time by 41%.
  • Delivered training sessions for the sales team on new product features, leading to a 85% reduction in demo-related errors.
  • Collaborated with the finance team.
  • Analyzed customer feedback.
  • Captured 52% of targeted user acquisition.
  • Championed the use of customer personas in product planning.
  • Collaborated with developers using agile methodologies.
  • Boosted feature adoption by 21%.
  • Achieved a 59% drop in support tickets.
  • Achieved 9 new client acquisitions in 6 months.

Summaries

  • Within Miscellaneous, senior Product Organizer and outstanding performer in team leadership and budget management.
  • Bolstered team productivity through strategic use of project management tools.
  • In dynamic environments, resilient and adaptable.
  • Adept at aligning product roadmaps with long-term business objectives.
  • Adept at competitive analysis.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Proven ability to keep current on needs and meet supply demands by reviewing paperwork and consulting with teams.
  • Achieved substantial improvements in product development cycles.
  • Boosted feature adoption by 21%.

Accomplishments

  • Integrated HubSpot into the product workflow, improving overall efficiency by 48%.
  • Presented data-driven roadmaps to key stakeholders, securing budget approvals for 18 new initiatives.
  • Implemented agile project management methodologies, resulting in 69% reduction in development cycle time.
  • Leveraged customer success insights to introduce a new feature, increasing monthly active users by 32%.
  • Utilized multilingual skills in Portuguese to engage international stakeholders and drive product sales by 84% in initiative.
  • Collaborated with team of 8 in the development of framework.
  • Reduced product development costs by 17% by leveraging efficient project management tools and optimizing workflows.
  • Maintained and updated long-term product roadmap, aligning with company goals and securing process in additional funding.
  • Conducted user testing sessions that led to 8 actionable improvements, implemented within framework.
  • Conducted market research and adjusted strategies, resulting in a significant 37% year-over-year growth in overall revenue.

Affiliations

  • Kaizen Institute Certified Professional 2023
  • Lean Enterprise Institute (LEI)
  • Inventory Management Professionals Association
  • Jaycees
  • Rotary International
  • ProductCamp 2023 Attendance/Participation
  • Society for Product Management Professionals (SPMP)
  • Council of Supply Chain Management Professionals (CSCMP)
  • Kanban University 2017 Certification
  • Women in Product 2015

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Advanced Product Management Certification - Accredited by framework
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Google Analytics Individual Qualification (GAIQ) - Completed in 2021
  • CompTIA Network+
  • DAMA Certified Data Management Professional (CDMP)
  • Project Management Professional (PMP)
  • Business Analytics Certification from framework - Completed in 2019

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