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Skills

  • Problem resolution
  • Churn rate reduction tactics
  • Project organization
  • Customer retention strategies
  • Consultative selling techniques
  • Security systems
  • Territory sales
  • Post-sales support
  • Lead generation
  • Client satisfaction management

Work Experiences

  • Exceeded sales goals using consultative sales skills and effectively explaining programs and services to generate interest.
  • Increased sales by completing the entire sales cycle, from prospecting leads to contract negotiations and closing.
  • Accomplished in 2015.
  • Made recommendations to customers in order to increase the effectiveness of the brand and the benefits of the product.
  • Increased profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Achieved 25% growth across high-priority accounts.
  • Met with store managers to discuss product requirements, sales targets, and ways to increase sales.
  • Developed strong, professional relationships with clients by identifying their needs, which resulted in increased overall sales and opportunities.
  • Streamlined and improved helped me form new business partnerships.
  • Generated 13+ leads per 18 months and pursued conversion opportunities with a success rate of 10%.

Summaries

  • Sales representative with a track record of identifying and converting leads.
  • Scrum Master certified
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Project management Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Miscellaneous student seeking hands-on experience through an internship in strategic planning.
  • Looking forward to taking on a new challenge with a successful team.
  • Wireless Account Manager and team leader with 14 years of experience in process settings.
  • Proficient in promoting procedure by leveraging cross-functional collaboration and budget management knowledge.
  • Senior Sales Representative with a track record of departmental leadership.
  • Offering 13 years of network expansion experience through sales acumen and Miscellaneous knowledge.

Accomplishments

  • Mentored a team of 10 sales reps, improving their product knowledge and resulting in a 64% increase in sales performance within the past year.
  • Executed competitive intelligence analysis to refine go-to-market strategies, resulting in 11 new partnerships within the the Southeast market.
  • Facilitated successful product launches within targeted regions, generating 12 leads and a 78% increase in market penetration within 18 months.
  • Designed a social media outreach strategy that generated 6 new leads and a 41% growth in online engagement for wireless services.
  • Negotiated equipment and service contracts with SAP vendors, achieving favorable terms that contributed to a 83% reduction in operational costs.
  • Established key metrics to analyze customer satisfaction, delivering personalized solutions that increased Net Promoter Scores from standard to framework.
  • Developed training programs for new account managers, achieving a 26% improvement in onboarding time and knowledge retention.
  • Collaborated with IT and marketing teams to align wireless solutions with latest technology trends, driving 11% more sales of smart devices and services.
  • Successfully handled escalations from high-value clients, resolving technical and service issues within three years, contributing to a 38% increase in customer retention.
  • Collaborated with the finance and operations team to optimize pricing models, improving overall profitability by $4 annually in 2015.

Affiliations

  • Affiliate, National Business Honor Society (NBHS)
  • Member, Telecommunications Management Association (TMA)
  • Affiliate, Telecom Reseller Association
  • Member, Wireless Infrastructure Association (WIA)
  • Certified in Pricing Strategies for Wireless Communications, Cedar Works
  • Certified Account Manager, Lean, Certified in 2016
  • Alumni, Business Sales Excellence Program, category Columbus
  • Fellow, Institute of Sales and Marketing Management (ISMM)
  • Affiliate, American Marketing Association (AMA)
  • Member, International Association of Wireless Resellers (IAWR)

Certifications

  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • 5G Business and Enterprise Solutions Certification
  • Strategic Account Manager Certification Meridian
  • Certified Business Analysis Professional (CBAP)
  • Certified Wireless Security Professional (CWSP)
  • Certified Telecommunications Network Specialist (CTNS)
  • ServSafe
  • Certified Mobility Professional (CMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Wireless Network Expert (CWNE)

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