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Skills

  • Operational improvement
  • MS Office
  • Team management
  • Team Leadership
  • Staff supervision
  • Logistics management
  • Operational efficiency
  • First Aid/CPR
  • Budgeting and cost control
  • Method equipment

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Cut average sorting time per shipment by 34%.
  • Achieved zero disruption to operations.
  • Analyzed sorting data and presented monthly reports to senior management, showcasing trends and areas for improvement.
  • Avoided bottlenecks in critical sorting areas.
  • Collaborated with the logistics team to reduce package handling time by an average of 12 minutes per parcel.
  • Achieved a 41% increase in parcels processed per hour.
  • Completed project category.
  • Analyzed sorting data.
  • Achieved President's Club for excellence in logistics.

Summaries

  • 18 years of experience as a warehouse manager directing method warehouse operations.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of cross-functional collaboration and performance reporting as well as strategic planning training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Credited with performance improvements across sorting operations.
  • Sort Manager with 9 years of successful quality assurance and vendor management experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 32% increase in on-time deliveries.
  • Achieved a 68% success rate for on-time deliveries.
  • Professional Warehouse Manager with 12 years of experience supervising and training 10 warehouse employees.

Accomplishments

  • Collaborated with cross-functional teams to resolve critical supply chain issues, resulting in a 72% improvement in delivery timelines.
  • Assisted in the rollout of new tracking technologies, ensuring that operational targets were aligned with improved package scanning systems.
  • Achieved record performance in high-pressure periods, managing up to 10 units per hour during peak seasons.
  • Collaborated with team of 10 in the development of procedure.
  • Documented and resolved category which led to standard.
  • Drove continuous improvement programs aimed at optimizing productivity, resulting in a consistent 17% increase in daily sort throughput.
  • Implemented streamlined workflow strategies that reduced sorting errors by 68% and improved overall efficiency.
  • Supervised daily sorting operations for 4 packages, achieving 34% on-time departure rates.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Enforced strict adherence to safety guidelines, leading to zero safety incidents for 2017 across the team.

Affiliations

  • Jaycees
  • Association of Information Technology Professionals
  • Rotary International
  • The Association for Packaging and Processing Technologies (PMMI)
  • Supply Chain Management Association (SCMA) for Parcel Handling Standards
  • Certified Warehouse Logistics Professional through Cedar Works – 2019
  • American Medical Informatics Association
  • Occupational Safety and Health Administration (OSHA) Certified 2018
  • National Industrial Transportation League (NITL)
  • Project Management Institute (PMI) - Capstone Project in Operations Management

Certifications

  • Commercial Driver's License (CDL)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA A+ Technician
  • Certified Operations Professional (COP) - Beacon Labs
  • Certified Professional in Supply Management (CPSM)
  • Project Management Professional (PMP)
  • Certified Industrial Engineer (CIE) - Vantage
  • SHRM Certified Professional (SHRM-CP)
  • ServSafe
  • International Society for Logistics (SOLE) Certified Logistician

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