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Skills

  • Medical screening
  • Understanding of medical terminology
  • Medical facility knowledge
  • Medical assessment
  • Medical support
  • Educating medical patients
  • Medical personnel recruitment
  • Medical claims coding
  • Medical and nursing coordination
  • Medical device trials

Work Experiences

  • Collaborated closely with physicians and specialists to ensure timely completion of clinical documentation, reducing turnaround time by 15%.
  • Consistently ranked in top 12% for transcription quality across entire administrative team over 10 quarters, validating performance through reviews.
  • Was in charge of financial documents like expense reports and invoices.
  • Decreased lost or delayed reports by 39%.
  • Contributed to cross-functional office initiatives.
  • Decreased workload by 70%.
  • Applied time management skills.
  • Consistently met tight deadlines.
  • Achieved ranking over 3 quarters.
  • Assembled patient charts and dictated progress notes for 4 procedures daily without sacrificing document accuracy or timeliness.

Summaries

  • Committed to integrating new technologies.
  • Transcriptionist Medical Secretary with 13 years of successful stakeholder engagement and risk assessment experience.
  • Committed to integrating new technologies and systems to enhance medical record management and improve prompt access to patient information.
  • Accuracy-driven transcription professional, consistently recognized for maintaining a 98% accuracy rate in the transcription of diagnostic reports and clinical notes.
  • QuickBooks advanced abilities
  • Accomplished Medical Secretary.
  • Accomplished Medical Secretary with proficiency in managing high-volume workflows, handling over 6 patient charts per day without sacrificing quality.
  • Achieved 98% accuracy in documentation.
  • Achieved a 63% reduction in report errors.
  • Dedicated to streamlining organizational procedures in order to improve office environments.

Accomplishments

  • Accurately managed and transcribed 4 patient records daily, ensuring timely completion of all tasks without sacrificing attention to detail.
  • Documented and resolved metric which led to framework.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Provided administrative support for the scheduling and management of 15 physician appointments daily, achieving 20% scheduling accuracy.
  • Independently proofread and corrected outgoing medical transcriptions, achieving an error rate of less than 25% for 2017.
  • Trained 2 new medical transcriptionists on department protocols, workflows, and medical terminology, improving onboarding efficiency by 81%.
  • Answered 5 patient consultations regarding billing and insurance claims, contributing to a 55% increase in patient satisfaction scores.
  • Executed quality assurance checks on all outgoing transcriptions, ensuring compliance with healthcare documentation standards and regulations.
  • Resolved complex billing queries related to patient claims, aiding in the reduction of outstanding payments and improving patient satisfaction by 40%.
  • Collaborated with team of 9 in the development of standard.

Affiliations

  • Society of Women Engineers
  • Certification in Medical Transcription (CMT) - 2017
  • American Association for Medical Transcriptionists
  • Rotary International
  • Toastmasters
  • American Marketing Association
  • Medical Transcription Industry Association (MTIA)
  • Active member of National Association of Healthcare Access Management (NAHAM)
  • American Medical Writers Association (AMWA)
  • Professional Association of Health Care Office Management (PAHCOM)

Certifications

  • Medical Office Administration Certification from Brightline
  • Certified Healthcare Documentation Specialist (CHDS)
  • OSHA Compliance for Healthcare Training (OSHA Healthcare)
  • Certified Documentation Improvement Professional (CDIP)
  • Medical Office Manager Certification (Office Management Institute)
  • Medical Terminology Certificate from Summit Group
  • First Aid/CPR Certified
  • CompTIA Security+
  • Medical Transcription Editor Certification (MTE)
  • AHIMA Registered Health Information Technician (RHIT)

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