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Skills

  • Customer Relationship Management (CRM)
  • New product launch execution
  • Client acquisition and outreach
  • Key Stakeholder Engagement
  • Strategic account development
  • Partnership development
  • Process improvement implementation
  • New business development
  • Data-driven decision making
  • Accomplished manager

Work Experiences

  • Accomplished this within the first 11 months.
  • Implemented SAP to streamline process procedures and procedure tasks.
  • Evaluated the individual and team performance of each location, analyzing data trends to determine the best methods for increasing sales.
  • Developed and implemented new online marketing strategies that resulted in a 17% increase in sales.
  • Averaged 3 sales calls closed each quarter.
  • Worked hard to resolve one-of-a-kind and recurring complaints, as well as promote loyalty and improve operations.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Increased team and company profits by cultivating and strengthening relationships with industry partners and potential clients.
  • Increased sales revenues to $11 for category services by utilizing effective negotiating skills.
  • Met with Specialist Territory Managers one-on-one to identify selling roadblocks and provided advice, including workflow optimization, on how to best address them.

Summaries

  • Successful Specialist Territory Manager with a passion for leading sales teams to new heights in revenue.
  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Strict Specialist Territory Manager with category supervisory experience of 6 years.
  • Specialist Territory Manager is a multi-talented Specialist Territory Manager who is consistently rewarded for planning and operational improvements.
  • Adept at positioning products in competitive markets.
  • Achieved 69% year-over-year growth.
  • Adept at developing client retention strategies.
  • Achieved sustained growth in key markets.
  • Dedicated to streamlining processes while maximizing employee potential.
  • Achieved market penetration in various industries.

Accomplishments

  • Introduced territory-specific engagement plans that reduced customer churn by 61%, driving long-term revenue growth.
  • Drove territory planning and forecasting initiatives, achieving or surpassing sales targets consistently over 8 quarters.
  • Identified key growth opportunities in Denver, driving a 24% increase in market share within 2018.
  • Trained and mentored 8 junior sales reps, significantly improving territory-wide performance and closing rates.
  • Collaborated with the field operations team to ensure seamless order fulfillment, reducing errors by 76% in Boston.
  • Drove a customer-centric approach that increased net promoter score (NPS) by 75% across my territory.
  • Increased overall territory revenue by 16% through strategic account management and proactive relationship-building.
  • Exceeded quarterly sales targets by 21% with strategic upselling and cross-selling across existing accounts.
  • Played a key role in resolving territory bottlenecks resulting in an average sales cycle reduction of 10 days.
  • Achieved ITIL which enhanced my ability to close high-level deals and improved account management efficacy.

Affiliations

  • Association for Supply Chain Management (APICS)
  • National Association for Business Economics (NABE)
  • Lions Club
  • Society of Professional Account Managers (SPAM)
  • Society for Healthcare Strategy and Market Development (SHSMD)
  • International Healthcare Sales and Marketing Association (IHSMA)
  • Society of Human Resource Management
  • Certified Salesforce Professional (CSP)
  • National Association of Social Workers
  • Rotary International

Certifications

  • Executive Program in Key Account Management - framework
  • Cisco Certified Internetwork Expert (CCIE)
  • Business Development Certified Professional (BDCP) - program
  • Certified Negotiation Expert (CNE) - category
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Strategic Account Management Association (SAMA) Certified Strategic Account Manager
  • Dale Carnegie Sales Advantage Program
  • Certified Public Accountant (CPA)
  • Leadership and Strategic Sales Planning Certification - method

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