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Skills

  • System development and administration
  • Data-driven decision making
  • Regulatory compliance
  • API design knowledge
  • Agile Sprint planning and execution
  • Training program development
  • Agile Methodology Implementation
  • First Aid/CPR
  • Data Management
  • Advanced knowledge of PHP

Work Experiences

  • Was in charge of maintaining existing applications as well as designing and delivering new ones.
  • Helped plan software and system testing efforts for initiative and process.
  • Achieved a 40% diversity boost.
  • Checked the functionality of company products such as Jira and ServiceNow.
  • Used the procedure language to implement a process management system.
  • Considered and evaluated potential software products based on new and existing system development and migration requirements.
  • Performed software testing to find bugs and troubleshoot procedure issues prior to the launch of the application.
  • Inspected the equipment, evaluated its functionality, and tweaked the controls.
  • Achieved a 30% reduction in QA turnaround time.
  • System and analytical data structures were designed and developed by me.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Software Manager with 14 years of successful quality assurance and process improvement experience.
  • Costs were consistently reduced while profits were increased.
  • Aligned engineering goals with business needs.
  • With proven project management and team leadership skills, I am well-organized and customer-focused.
  • Mandarin is a second language for me, and I'm used to working in cross-cultural, global teams.
  • Adopted microservices architecture.
  • Has 7 years of experience in software development.
  • Respectful self-motivator with a knack for identifying and resolving software problems.
  • Software developer with experience in technical leadership, communication, and public speaking.

Accomplishments

  • Facilitated workshops on best practices for dependency management, resulting in a 43% reduction in build issues post-deployment.
  • Volunteered to lead the company-wide integration of Salesforce, resulting in a simplified, more efficient codebase and a cost reduction of 17%.
  • Restructured the continuous deployment processes, leading to 16 automated rollbacks within two years and a 60% drop in production-level defects.
  • Reduced production error rates by 31% through the adoption of automated error tracking and incident management systems.
  • Mentored and coached 6 junior engineers, significantly improving onboarding time and team retention rates by 45%.
  • Optimized cloud infrastructure costs by 59% while improving server stability and scalability through refactoring and better resource allocation.
  • Reduced software build times by 79% by introducing continuous integration/continuous delivery (CI/CD) best practices.
  • Spearheaded automation efforts in testing frameworks, increasing code coverage by 71% and decreasing manual testing by 63%.
  • Led the transition from Waterfall to Agile methodologies for Ironclad Systems, improving development cycle adaptability and reducing sprint overrun by 38%.
  • Implemented container-based microservices architecture utilizing HubSpot, improving application scalability and speeding up deployment by 29%.

Affiliations

  • ISACA CISM (Certified Information Security Manager)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Freemason
  • Leading member of a regional software management group in Austin
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • Executive Sponsor for the Phoenix Agile Product Development Meetup
  • Society of Women Engineers
  • Rotary International
  • Certified ScrumMaster (CSM) by Scrum Alliance

Certifications

  • Certified Kubernetes Administrator (CKA) – method (2016)
  • Advanced Certified ScrumMaster (A-CSM) - initiative 2019
  • CompTIA Network+
  • Project Management Professional (PMP) Certification – system
  • Certified Data Management Professional (CDMP) – method (2024)
  • CompTIA Security+
  • Certified Information Systems Auditor (CISA) – ISACA 2019
  • Google Certified Professional Cloud Architect – framework (2019)
  • Certified Java Programmer – framework (2021)
  • Certified Business Analysis Professional (CBAP)

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