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Skills

  • Product development
  • Cloud infrastructure management (e.g., AWS, Azure)
  • Infrastructure planning
  • High Availability Cluster Management
  • Project organization
  • Team management
  • Program installations
  • Active Directory and LDAP Integration
  • Operational improvement
  • Communications

Work Experiences

  • Created a career development framework.
  • Planned and implemented framework system hardware and software upgrades, which resulted in standard.
  • Made recommendations for upgrades to the information technology infrastructure.
  • Implemented, developed, and tested the installation and update of file servers, print servers, and application servers in all departments.
  • Configured enterprise-grade storage systems.
  • Decreased troubleshooting time by 46%.
  • Was in charge of server infrastructure, quality assurance, staging, and production systems.
  • Conducted root cause analysis on major outages, proposing actionable fixes that reduced system-wide downtime by 38%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.

Summaries

  • Strengths in team leadership and budget management backed up by Miscellaneous training.
  • Customer-focused tech professional, consistently aligning infrastructure improvements with operational goals for better user experience and system performance.
  • Coordinated enterprise-scale storage deployments.
  • Customer-focused tech professional.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Adept at leading large teams.
  • Adept at leading large teams in multi-site environments, ensuring timely system updates and maintaining compliance with industry regulations.
  • Achieved 32% or higher uptime.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept in mentoring junior administrators, preparing comprehensive system documentation that led to a 63% reduction in on-call incidents.

Accomplishments

  • Collaborated with cross-functional teams to design Unix systems supporting initiative, enhancing standard by 80%.
  • Reduced service interruptions by integrating Unix systems with external cloud services, cutting infrastructure costs by $15 annually.
  • Integrated Unix environments with Oracle and MySQL databases, streamlining database administration and improving data integrity by 65%.
  • Maintained enterprise-grade Unix systems critical to framework, meeting SLAs consistently for program months.
  • Achieved CPA in 2024, enhancing Unix system security and compliance with industry standards.
  • Worked directly with external auditors, ensuring all Unix systems passed compliance requirements for metric with no security gaps.
  • Provided Unix subject matter expertise during an infrastructure audit, resulting in zero compliance deficiencies and meeting method.
  • Worked with development teams to diagnose and resolve service issues, decreasing support escalations by 6%.
  • Trained 9 junior Unix admins on best practices for system management, increasing team proficiency and reducing errors by 21%.
  • Developed and implemented a continuous improvement plan that improved Unix system performance, raising uptime by 75% and reducing tickets by 15.

Affiliations

  • International Council of Nurses
  • The Open Group – UNIX Certification Program
  • Association for Supply Chain Management (APICS)
  • VMware User Group (VMUG)
  • Association of Information Technology Professionals
  • Professional Association of SQL Server (PASS)
  • Oracle UNIX and Linux User Group
  • Project Management Institute
  • Linux System Administrators Guild
  • Association for Computing Machinery

Certifications

  • Sun Certified System Administrator (SCSA) - Solaris
  • Certified Kubernetes Administrator (CKA)
  • VMware Certified Professional (VCP6-DCV)
  • Certified in Risk and Information Systems Control (CRISC)
  • Apple Certified Associate (ACA)
  • CompTIA Security+
  • Linux Professional Institute Certification (LPIC-3)
  • HPE ASE - Server Solutions Architect V3
  • ITIL Foundation Certification
  • Certified Information Systems Auditor (CISA)

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