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Skills

  • Data-driven decision making
  • Budgets
  • Communication plan development
  • KPI creation and monitoring
  • IT system upgrade
  • Process improvement
  • Budget Management
  • Change initiative implementation
  • Global transformation strategy execution
  • Agile methodologies

Work Experiences

  • Solved standard issues, improved operations, and provided excellent customer service.
  • Analyzed feedback and data from 6+ stakeholders to anticipate and mitigate change resistance during program, facilitating seamless project execution.
  • Used on-site observation and personal interviews to identify individual employee strengths.
  • Worked with business leaders in the areas of budget management, team leadership, and stakeholder engagement.
  • Used Tableau to collect, organize, and model data.
  • Achieved a 56% higher rate of manager-employee trust.
  • Investigated and conducted research in team leadership, stakeholder engagement, and risk assessment.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with stakeholders at all levels to develop training and reinforcement activities, increasing skill retention for data analysis by 22%.
  • Accelerated targeted milestones by 59%.

Summaries

  • Achieved measurable business results.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Achieved 72% improvements in project execution.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 27% improvement in project timeline adherence.
  • Achieved greater organizational impact.
  • Senior Change Analyst with 5 years of successful process improvement and project management experience.
  • Program Management Analyst with extensive experience in financial, business development, and operations.
  • Senior Change Analyst is a multi-talented Senior Change Analyst who is consistently rewarded for planning and operational improvements.
  • Change management specialist.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved program which led to initiative.
  • Directed enterprise-wide change programs focused on agile transformation, exceeding stakeholder expectations and improving project efficiency by 68%.
  • Delivered strategic change guidance to a cross-functional team of 5, significantly improving collaboration and reducing project cycle times by 20%.
  • Coordinated with IT to ensure seamless integration of SAP, which improved user adaptability to new systems by 69%.
  • Led the successful implementation of a change initiative that resulted in 23% improvement in departmental efficiency.
  • Utilized an agile-based change control process across 13 projects, leading to faster turnaround times and a 75% improvement in stakeholder satisfaction.
  • Conducted impact assessments for change initiatives, ensuring a broader understanding across 7 departments and reducing bottlenecks by 30%.
  • Created a risk-mitigation framework that reduced the potential for post-change operational disruption by 57%.
  • Developed and executed change management plans for standard, minimizing operational disruption and improving project outcomes by 77%.

Affiliations

  • National Association of Social Workers
  • Lions Club
  • Attended workshops organized by the International Federation of Professional Trainers (IFPT) to enhance skills in stakeholder coaching through change.
  • Certified member of Prosci Change Management, staying updated with best practices in change leadership and transformations.
  • Affiliated with the Center for Creative Leadership (CCL), focusing on adaptive leadership during corporate transitions.
  • Toastmasters
  • Jaycees
  • Member of The North American Simulation and Gamification Association, promoting gamification techniques for facilitating organizational change.
  • Association for Computing Machinery
  • Regular attendee of Society of Human Resource Management (SHRM) events, gaining insights on driving change in HR-related transformations.

Certifications

  • CompTIA Security+
  • Risk Management Professional (RMP) – Project Management Institute (PMI)
  • Certified Professional in Talent Development (CPTD) - Association for Talent Development (ATD)
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • Google Certified Professional Cloud Architect
  • Certified Change Management Professional (CCMP) - Association of Change Management Professionals (ACMP)
  • The Open Group Architecture Framework (TOGAF) Certification - Lakeside Partners
  • Certified Strategist in Employee Engagement - Lakeside Partners
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce

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