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Skills

  • Crime prevention
  • Operational improvement
  • Budgets
  • Conflict resolution and crisis management
  • Customer service
  • Criminal laws
  • Suicide Prevention training
  • Search and seizure procedures
  • Correctional facility procedures
  • Inmate management

Work Experiences

  • Achieved a 46% improvement in early-release success rates.
  • Was in charge of 14 inmates who were housed in a program security unit.
  • Assisted in managing inmate training programs, improving rehabilitation success rates by 43% for Asana projects.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Oversaw the delivery of procedure project by program team, which resulted in initiative.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Established positive working relationships and set clear boundaries with resident offenders.
  • Assessed and upgraded security systems in conjunction with facility management, enhancing overall surveillance and lowering contraband-related incidents by 64%.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Aided in reducing repeat offenses.

Summaries

  • Accomplished Adult Corrections Officer experienced in conducting high-security inmate transfers with zero incidents across 7 operations in 2016.
  • Avoided need for medical assistance.
  • Costs were consistently reduced while profits were increased.
  • Achieved 27% compliance rate.
  • Conducted assessments for inmate infractions.
  • Committed to vigilance and safety.
  • Adhered to strict behavioral policies.
  • Clear understanding of project management and data analysis as well as workflow optimization training.
  • Adult Corrections Officer with expertise in facility safety protocols.
  • Adept at de-escalating high-risk inmate situations.

Accomplishments

  • Executed systematic individual inmate assessments, providing essential feedback for disciplinary and remediation plans that optimized overall facility management.
  • Documented and resolved framework which led to program.
  • Detected and de-escalated 5 high-tension inmate altercations, ensuring the safety of all personnel and inmates, leading to no medical interventions.
  • Developed step-by-step incident response playbooks, allowing the facility to maintain a 7-minute lockdown goal when faced with escalated situations.
  • Monitored 13 high-risk inmates using specialized tracking technology, ensuring compliance with real-time surveillance protocols.
  • Acted as direct liaison between management and operational staff to provide situational updates, reporting responsive actions that improved interdepartmental collaboration by 17%.
  • Reviewed incident reports from 2 events, ensuring that all disciplinary actions were within legal and ethical compliance standards.
  • Regularly collaborated with law enforcement agencies to coordinate intelligence-sharing systems which resulted in the recovery of prohibited contraband in 33% of cases.
  • Supervised the daily operations of inmate work programs, providing oversight and reducing operational expenses by 10 per year.
  • Co-led the implementation of a new inmate activity schedule, improving overall operational flow and reducing conflict-incidence during high-traffic periods by 62%.

Affiliations

  • Professional Association of Law Enforcement Trainers (PALET)
  • National Criminal Justice Association
  • Penal Reform International
  • Jaycees
  • American Society of Safety Professionals
  • International Council of Nurses
  • American Probation and Parole Association (APPA)
  • National Police Accountability Project (NPAP)
  • Association of Professional Law Enforcement Trainers
  • Women in Criminal Justice Association

Certifications

  • Certified Corrections Officer (CCO) – American Correctional Association
  • Leadership and Management Development for Corrections Staff - category
  • First Aid and CPR certification - framework
  • National Incident Management System (NIMS) Certification
  • Communicable Disease Prevention in Corrections Certification
  • Certified Business Analysis Professional (CBAP)
  • Conflict Resolution and De-escalation Techniques Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Firearm Proficiency Certification - method
  • PREA (Prison Rape Elimination Act) Certification

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