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Skills

  • Report development
  • Attendance tracking
  • Appointment setting
  • Data entry
  • Program files maintenance
  • Executive presentations
  • Administrative support
  • Financial reporting
  • Customer relations and communications
  • Database administration

Work Experiences

  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Wrote business documents such as process, procedure, and standard that were clear and professional.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Wrote and proofread memos, letters, and reports to ensure that they were error-free.
  • Conducted research in order to collect and record metric information.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.
  • Wrote extremely precise internal and external letters and memos.
  • Acted as a liaison between clients and vendors, maintaining open lines of communication.

Summaries

  • With 17 years of experience as School Support Assistant in Columbus, I am organized and hardworking.
  • Jira expert with exceptional client relations and typing abilities.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as procedure and program.
  • School Support Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • School Support Assistant who is motivated and has a good understanding of procedure processes, customer relations, and multi-line phone systems.
  • Expert at multitasking in a fast-paced environment.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Manages multiple projects at the same time with a high level of accuracy.

Accomplishments

  • Resolved product issue through consumer testing.
  • Compiled and analyzed student behavioral and academic data for district reports, improving strategic decisions on resource allocation.
  • Worked closely with counselors, social workers, and the special education team to support holistic care strategies for students with unique needs.
  • Supported the hiring process by scheduling interviews and screening candidates, directly contributing to a 53% increase in staffing efficiency.
  • Documented and resolved process which led to initiative.
  • Assisted in creating Individualized Education Plans (IEPs) for 13 students, contributing to personalized student goals being met within procedure.
  • Provided translation services for 6 parents during school meetings, enhancing parent-school communication and engagement.
  • Supported school events by coordinating logistics and assisting with planning, which contributed to a 72% increase in student participation.
  • Contributed to the development of faculty resource guides that streamlined classroom instructional support services.
  • Tracked performance of school equipment and coordinated repairs, ensuring minimum downtime and saving approximately 9 in replacement costs annually.

Affiliations

  • American Psychological Association’s Division 16 (School Psychology)
  • International Society for Technology in Education (ISTE)
  • Society for Research on Educational Effectiveness (SREE)
  • National School Boards Association (NSBA)
  • Association of Educational Therapists (AET)
  • American Association of School Administrators (AASA)
  • National Association for the Education of Young Children (NAEYC)
  • International Literacy Association (ILA)
  • American Medical Informatics Association
  • Jaycees

Certifications

  • ParaPro Assessment Certification
  • Google Certified Educator Level 1
  • Cultural Competency in Schools Certificate Beacon Labs
  • Professional in Human Resources (PHR)
  • Cisco Certified Network Associate (CCNA)
  • Nonviolent Crisis Intervention Certification - Summit Group
  • Project Management Professional (PMP)
  • ServSafe
  • Certified Educational Office Employee (CEOE)
  • Advanced Teaching Assistant Level 4 (UK Equivalent)

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