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Skills

  • Sorting and labeling
  • 16 WPM typing speed
  • Travel planning
  • Office administration
  • Report analysis
  • Payroll and budgeting
  • Report development
  • Conflict resolution
  • Team Leadership
  • Accounting familiarity

Work Experiences

  • Updated the program's initiative information in the tracking system.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 7 ring.
  • Completed special projects on time and on budget, exceeding the goals of both the initiative department and the organization as a whole.
  • Worked with vendors to order and maintain office supplies inventory, as well as to obtain the most cost-effective pricing.
  • Effectively interacted with School Support Assistant and School Support Assistant, took detailed notes, and distributed minutes to all attendees in one year meetings.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.
  • Created a new data management system that reduced data retrieval time by 5%.

Summaries

  • Jira expert with exceptional client relations and typing abilities.
  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • School Support Assistant with 15 years of experience assisting with initiative program coordination and implementation.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Team player who is knowledgeable in client relations and quality assurance.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • School Support Assistant is an attentive and personable administrative support professional with 8 years of experience in fast-paced office environments.
  • With 17 years of experience as School Support Assistant in Columbus, I am organized and hardworking.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Prepared to bring 11 years of experience to Summit Group and take on a new and challenging role.

Accomplishments

  • Coordinated field trips and extracurricular activities that enhanced students' experiential learning opportunities by 49%.
  • Acted as liaison between teaching staff, parents, and district office, ensuring timely communication which reduced reporting lags by 80% %.
  • Documented and resolved process which led to initiative.
  • Facilitated the smooth execution of professional development workshops for teachers, leading to better implementation of key teaching strategies.
  • Implemented organizational strategies for storing and regulating learning materials, leading to 74% improvement in teacher resource accessibility.
  • Resolved product issue through consumer testing.
  • Coordinated a volunteer program, recruiting and training 7 volunteers to assist with school events and activities.
  • Delivered real-time technical support during online classes, ensuring 28% uptime and smooth operation of virtual learning platforms.
  • Contributed to the development of faculty resource guides that streamlined classroom instructional support services.
  • Collaborated with team of 8 in the development of process.

Affiliations

  • National Council for Special Education (NCSE)
  • Project Management Institute
  • Freemason
  • United Nations Children's Fund (UNICEF) Volunteer
  • National School Boards Association (NSBA)
  • National Education Association (NEA)
  • American School Counselor Association (ASCA)
  • Association for Supervision and Curriculum Development (ASCD)
  • National Rural Education Association (NREA)
  • Family and Community Engagement Professionals Association (FACE)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • State Ethical Standards Training for School Personnel Georgia
  • Advanced Teaching Assistant Level 4 (UK Equivalent)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • Certification in Inclusive Classroom Practices Cedar Works
  • Specialized Software Training for School Admin Staff Microsoft Excel
  • Salesforce
  • Apple Certified Associate (ACA)
  • Microsoft Office Specialist (MOS) - Excel, Word

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