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Skills

  • Loss prevention and shrinkage control
  • Distribution center management
  • MS Office
  • Bulk purchasing optimization
  • Time management
  • Business operations
  • Category equipment
  • Problem resolution
  • First In, First Out (FIFO) inventory system
  • Operational budget management

Work Experiences

  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
  • Submitted reports to senior management in order to assist them in making business decisions and planning.
  • Achieved this in 2023.
  • Taught employees how to deal with difficult customers and difficult situations.
  • Achieved a 52% sales increase.
  • Created a task schedule for Commissary Managers based on their individual strengths and knowledge of project management.
  • Achieved $$197,000 annual savings in food costs.
  • Achieved results in under two years.
  • Taught my team members how to use effective strategies to meet operational and sales goals.
  • Individual employees were assigned jobs based on their previous training, current abilities, and general knowledge.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Client-facing professional with a positive attitude and expertise in cross-functional collaboration and data analysis.
  • Commissary Manager with 12 years of experience supervising employees in procedure environments.
  • Clear understanding of process improvement and cross-functional collaboration as well as budget management training.
  • Within Miscellaneous, senior Commissary Manager and outstanding performer in client relations and team leadership.
  • Based on direct customer feedback.
  • Collaborative leader focused on cross-functional teamwork.
  • Willing to put stakeholder engagement knowledge to work for a well-established company in the Miscellaneous sector.
  • Achieved a 77% reduction in food costs per customer.
  • In-depth knowledge of all aspects of store operations, as well as the ability to identify and capitalize on improvement opportunities.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully managed bulk purchasing contracts, saving the organization standard over the first 18 months.
  • Led cross-functional coordination for special catering events, which increased net revenue by 45% during high-demand seasons.
  • Resolved product issue through consumer testing.
  • Organized and conducted vendor negotiations that resulted in a 83% improvement in bulk food product pricing and quality.
  • Led a comprehensive inventory management overhaul, reducing food waste by 46% and saving approximately program monthly.
  • Helped secure a process ensuring better funding for future commissary operations by overseeing an innovative cost-saving project.
  • Reduced spoilage costs by 15% through enhanced forecasting and procurement processes in collaboration with the purchasing team.
  • Partnered with IT to integrate a new point-of-sale system, reducing wait times and improving checkout efficiency by 64%.
  • Established a proactive equipment maintenance schedule, reducing downtime by 52% and extending equipment longevity.

Affiliations

  • International Foodservice Distributors Association (IFDA)
  • American Society of Safety Professionals
  • Certified Professional in Supply Management (CPSM) - procedure
  • Certified Hazard Analysis & Critical Control Points (HACCP) - 2024
  • Certified Food Safety Manager (CFSM) - 2019
  • Inventory Control and Warehouse Management Association (ICWMA)
  • Association for Manufacturing Excellence (AME)
  • National Association of Social Workers
  • Certified Lean Six Sigma Green Belt 2020
  • American Culinary Federation (ACF)

Certifications

  • Certified Operations Manager (COM) - Cedar Works
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • SHRM Certified Professional (SHRM-CP)
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Food and Beverage Management Certification - Austin
  • Total Quality Management (TQM) Professional Certification - Portland
  • Leadership Development Certification Program - Lakeside Partners
  • First Aid/CPR/AED Certified – procedure
  • Google Certified Professional Cloud Architect

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