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Skills

  • Supervision
  • First Aid/CPR
  • Customer identity verification techniques
  • Financial Loss Recovery
  • Fraud case resolution strategies
  • Customer service
  • Chart development
  • Operational improvement
  • Conducting investigations
  • Dispute resolution and mediation

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated effectively with forensic analysts and IT departments to ensure the timely handling and resolution of cyber incidents in compliance with regulatory standards.
  • Achieved compliance in 2023.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Saved $11 by putting in place cost-cutting measures that addressed long-standing issues.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Transported Tableau to one year customer locations.
  • Achieved executive buy-in for an additional $7 in security funding.
  • Automated the investigative process.
  • Oversaw the delivery of system project by metric team, which resulted in system.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Within Miscellaneous, senior Risk Investigator and outstanding performer in workflow optimization and performance reporting.
  • Accomplished Risk Investigator with a track record of identifying emerging fraud patterns, enabling the deployment of timely preventive strategies.
  • Desire to contribute expertise to a fast-paced, high-growth position.
  • Conducted proactive analysis of transaction patterns.
  • Excellent documentation and reporting abilities.
  • Boosted efficiency by 83%.
  • Certified Risk Investigator.
  • Risk Investigator with 10 years of successful project management and client relations experience.
  • Accomplished Risk Investigator.

Accomplishments

  • Managed a portfolio of 16 high-risk transactions per week, utilizing transactional pattern analysis to flag and prevent potential fraudulent activities.
  • Analyzed cross-functional data sources to uncover patterns of fraudulent behavior, contributing to a reduction in incidents by 41%.
  • Developed risk management strategies in partnership with the legal and compliance departments, ensuring proactive approaches to fraud risk reduction.
  • Documented and resolved category which led to standard.
  • Reduced the investigation completion time by 37% through the integration of advanced analytics platforms, improving responsiveness to fraudulent threats.
  • Partnered with stakeholders to create robust fraud risk models for new product offerings, increasing protection measures by 24% upon launch.
  • Collaborated with law enforcement and cyber-security experts during investigation of major fraud incidents, ensuring regulatory compliance and minimizing corporate liabilities.
  • Continuously evaluated security protocols as part of scenario-based risk management exercises, contributing to improved compliance in 2015.
  • Drove initiatives to optimize fraud prevention procedures that resulted in a 35% decrease in unauthorized access attempts across Salesforce.
  • Managed cross-functional efforts to address regulation updates, maintaining compliance with evolving security standards while preventing fraud of $237,000.

Affiliations

  • Cryptocurrency Compliance Cooperative (CCC)
  • Association of International Certified Professional Accountants (AICPA)
  • National Association for Business Economics (NABE) – Risk Committee
  • Association for Certified Sanctions Specialists (ACSS)
  • Society for Risk Analysis (SRA)
  • Association of Information Technology Professionals
  • Institute of Internal Auditors (IIA)
  • Lions Club
  • International Compliance Association (ICA)
  • National Cyber Forensics and Training Alliance (NCFTA)

Certifications

  • Certified in Risk and Information Systems Control (CRISC) by ISACA
  • Certified Fraud Examiner (CFE) by the Association of Certified Fraud Examiners (ACFE)
  • Certified Anti-Money Laundering Specialist (CAMS) by ACAMS
  • Certified Public Accountant
  • Microsoft Certified: Azure Security Engineer Associate
  • Certified Business Analysis Professional (CBAP)
  • Certified SOC Analyst (CSA) by EC-Council
  • Apple Certified Associate (ACA)
  • Google Cloud Certified - Professional Data Engineer
  • Cisco Certified Internetwork Expert (CCIE)

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