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Skills

Compliance Audits with Zero Findings
Process improvement
File Integrity and Quality Control
Delegation and Supervision during Records Projects
Cross-departmental collaboration
Change management in large-scale systems
Digital file organization
Operational improvement
Workflow coordination
Document Digitization and Conversion

Work Experiences

Achieved results within 18 months.
Oversaw the creation and review of contractual documents that govern the company's relationships with clients, partners, vendors, and employees.
Achieved a 54% decrease in unauthorized access incidents.
Cleaned, formatted, and applied styles to documents that were converted from one application to another.
Examined contract documents for ambiguity and inconsistencies in the documents and specifications.
Assisted in the development and maintenance of the documents that resulted from the continuous improvement activities.
Identified flaws in the process and suggested or implemented changes.
Collaborated with internal team members to find proactive solutions to problems.
Achieved 81% better compliance scores in 2018.
Sent documents, organized revisions, and kept track of the changes.

Summaries

Expert Microsoft Excel user with exceptional technical knowledge, communication skills, and a commitment to quality and accuracy.
Within Miscellaneous, senior Records Management Coordinator and outstanding performer in project management and stakeholder engagement.
With a 12-year background in Miscellaneous environments, I am a meticulous and methodical document management professional.
Growth mindset and eagerness to assist the team in moving the company forward with any task.
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Overall morale and productivity are boosted by experience in policy development and staff management procedures.
Microsoft Word formatting and document management skills.
Understanding of filing systems and standards is required.
Strong organizational skills, as well as the ability to think strategically and respond quickly to both internal and external demands.
Make management and control strategies and put them into action.

Accomplishments

Successfully managed the purge of outdated and legally non-compliant documents, reducing storage cost by 83% while keeping essential legal and historical records intact.
Standardized key records management processes across 5 departments, ensuring consistent application of retention schedules and legal compliance.
Led a cross-departmental team in the successful digitization of 17 years worth of records, improving information accessibility by 52%.
Developed a disaster recovery plan for physical and digital records management that decreased potential downtime in emergency situations by 17%.
Successfully directed a records audit across 5 departments, addressing discrepancies and reducing audit risk by 26%.
Developed and enforced GDPR-compliant records destruction procedures, reducing sensitive data breaches to zero within 18 months.
Documented and resolved initiative which led to standard.
Analyzed incident response for document security breaches, developing revised procedures that decreased information loss incidents by 40%.
Created standardized taxonomies for document classification, improving file retrieval for research and legal purposes by 48%.
Collaborated with team of 18 in the development of procedure.

Affiliations

National Association for Information Destruction (NAID)
Jaycees
Records and Information Management (RIM) Technology Forum Attendee
Conference Participation with Document Storage Strategy Experts
Association for Computing Machinery
American Marketing Association
Privacy and Data Protection Foundation (PDPF) Certification
Membership in State Information Governance Council
Lions Club
Toastmasters

Certifications

Certified Public Accountant
Information Governance Professional (IGP) by ARMA International
Apple Certified Associate (ACA)
Project Management Professional (PMP) by program
Lean Six Sigma Certification for Document Control by Vantage
Six Sigma Green Belt for Records Management by Vantage
Cisco Certified Network Associate (CCNA)
ServSafe
Google Certified Professional Cloud Architect
CompTIA Security+

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