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Skills

  • Digital asset management systems
  • Color calibration and printer alignment
  • Team building
  • Cross-functional collaboration
  • First Aid/CPR
  • Database management
  • Operational efficiency
  • Budgets
  • Operational improvement
  • Team management

Work Experiences

  • Conducted usability testing.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with metric customers to determine their needs and deliver procedure service.
  • Achieved high customer satisfaction.
  • Achieved a $6 reduction in expenses annually.
  • Used laboratory equipment to analyze bodily fluids and look for anomalies that could indicate disease or acute injuries.
  • Achieved results over 8 months.
  • Aided in the safe transfusion of blood by conducting tests and completing blood counts.
  • Assisted customers in selecting the best photo print options, resulting in frequent upsells averaging $12 per transaction.
  • Collect blood and tissue samples with precision and aseptic techniques in mind.

Summaries

  • Accomplished Photo Center Technician with expertise in training and mentoring staff, improving lab efficiency by 64% through process improvements and hands-on technical guidance.
  • Boosted service adoption by 36%.
  • Collaborated with cross-functional teams to improve photo lab efficiency by 63%, streamlining processes and increasing overall output accuracy.
  • Photo Center Technician with 14 years of successful strategic planning and data analysis experience.
  • Conducted targeted usability testing.
  • Coordinates materials and equipment efficiently to meet laboratory demands.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Photo Center Technician is a dedicated 2 years of experience in microbiology, chemistry, and hematology testing.
  • Certified in photo retouching using Adobe Photoshop, delivering flawless digital enhancements and corrections that consistently meet or exceed customer expectations.
  • Ready to contribute 7 years of relevant experience to a new and challenging role.

Accomplishments

  • Conducted customer satisfaction surveys, improving overall service ratings from 50% to 24% within 16 months.
  • Proposed and implemented an eco-friendly paper usage policy, reducing material waste by 58% annually.
  • Achieved Outstanding Service Award for consistently delivering outstanding service and exceptional photo product quality.
  • Managed the end-to-end process of large photo restoration projects, improving turnaround times and customer satisfaction by 71%.
  • Elected by peers to lead a quality assurance check initiative, which decreased customer complaints by 62%.
  • Trained 18 new employees in photo editing software and customer service best practices, improving overall team performance by 34%.
  • Improved the accuracy of order fulfillment through better inventory controls, decreasing backorder rates by 85%
  • Identified upselling opportunities for custom photo books, increasing high-margin product sales by 15% in method.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Affiliations

  • Small Business Association for Photo Shop Owners
  • Photo Marketing Association International (PMAI)
  • International Association of Professional Photographers
  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Digital Imaging Certification through Summit Group
  • Certified Professional Photographer (CPP) Award
  • Toastmasters
  • Photo Editors Association of America
  • Association for Supply Chain Management (APICS)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Salesforce
  • Certified Professional Photographer (CPP) by Professional Photographers of America
  • Certified Pro Lab Technician by Meridian
  • Certified Online Imaging Platform Specialist by standard
  • Certified in Digital Marketing for Retail by Vantage
  • SHRM Certified Professional (SHRM-CP)
  • Epson Pro Imaging Certification
  • Idealliance Certified Color Management Professional (CMP)
  • Certified Inventory and Supply Chain Professional (CISCP)

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