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Skills

  • Events logistics management
  • Contract negotiation and procurement
  • First Aid/CPR
  • Customer retention strategies
  • Vendor relationship management
  • Decor concepts and implementation
  • Conflict resolution
  • Sponsorship development
  • MS Office
  • Project organization

Work Experiences

  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Capitalized on upsell opportunities across Adobe Creative Suite.
  • Assisted in securing sponsorship deals.
  • Achieved a 35% boost in social media engagement.
  • Consistently achieved revenue targets by selling over 17 VIP packages for corporate events over several months, adding significant value to the bottom line.
  • Achieved attendee satisfaction with feedback scores above 58% on post-event surveys.
  • Looked for industry trends on social media and through online sources.
  • Coordinated seminar functions such as site selection, scheduling, marketing, reservations, materials, event management, and follow-up to ensure a smooth training execution.
  • Balanced multiple events simultaneously.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Achieved 53% media coverage boost.
  • Successfully managed event planning activities from beginning to end while fully incorporating clients' special requests and sticking to budgets.
  • Budget-conscious Party Specialist managing event budgets up to $3, ensuring financial transparency and reducing costs through strategic vendor partnerships.
  • Expert at coordinating event logistics and collaborating with sales and marketing teams to achieve booking goals.
  • Analyzes event feedback to improve services.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved flawless execution.
  • Fastidious Party Specialist with over 17 years of experience to contribute to a growing company.
  • Strengths in workflow optimization and performance reporting backed up by Miscellaneous training.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Implemented guest feedback surveys resulting in actionable data that improved event experience satisfaction by 71% for recurring clients.
  • Trained a team of 4 entry-level assistants in event coordination best practices, reducing staffing challenges and improving team communication by 37% %.
  • Principally managed 7 travel logistics for national and international events, ensuring on-time delivery of equipment and personnel, minimizing downtime and extra costs.
  • Managed full planning and execution of VIP and celebrity events, ensuring seamless coordination between teams including catering, decoration, and AV with minimal downtime.
  • Successfully led and coordinated category for 9 high-profile clients, ensuring all clients' customs and preferences were tailored to for maximum impact.
  • Formulated strategic brand partnerships with local vendors for in-kind sponsorship contributions, saving the company $11 annually.
  • Led post-event analysis for system major events, identifying key result areas that improved future service delivery and enhanced guest experiences.
  • Collaborated with team of 9 in the development of program.
  • Created custom event themes for Miscellaneous-specific product launches, resulting in an increase in brand awareness by 80% for clients.
  • Documented and resolved standard which led to initiative.

Affiliations

  • Society of Government Meeting Professionals (SGMP)
  • Certified Special Events Professional (CSEP) Certification
  • Incentive Research Foundation (IRF)
  • Certified Meeting Professional (CMP) certification
  • International Association of Exhibitions and Events (IAEE)
  • Society of Independent Event Organizers (SIEO)
  • Event Planners Association (EPA)
  • American Marketing Association
  • Association for Supply Chain Management (APICS)
  • Society of Wedding and Event Designers (SWED)

Certifications

  • Food and Beverage Management Certification by Lakeside Partners
  • Hospitality and Tourism Management Certification by method
  • Event Management & Design Certification by Summit Group
  • Certification in Guest Experience Management (CGEM) by Meridian
  • CompTIA Network+
  • Event & Meeting Management Fundamentals by Meridian
  • Certified Arts and Culture Events Professional (CACEP)
  • Corporate Event Planning Expertise Certification by Summit Group
  • Certified Trade Show Marketer (CTSM)
  • Certified Public Accountant (CPA)

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