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Skills

  • Corporate Communications
  • Global product launch
  • Customer service
  • Program equipment
  • Business operations
  • Regulatory compliance
  • Market Positioning
  • Cross-functional team leadership
  • Staff management
  • Product development

Work Experiences

  • Collaborated with Engineering and Marketing on a QuickBooks introduction.
  • Allowed for timely adjustment of specifications.
  • Applied strategies for Microsoft Excel across Columbus.
  • Aligned company-wide NPI processes with agile methodologies.
  • Implemented marketing strategies that resulted in a customer base growth of 4%.
  • Collaborated with key teams.
  • Achieved Best-in-Class President's Club within 4 months post-launch.
  • Developed, implemented, and improved business development strategies based on company objectives, product specifications, market data, and budget constraints.
  • Boosted team productivity by 78%.
  • Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.

Summaries

  • Achieved success in 8 major product launches.
  • Achieved 51% faster launch times compared to market averages.
  • Accomplished NPI Manager experienced in implementing KPI-driven strategies for streamlined product rollouts, delivering exceptional results with 44% faster launch times compared to market averages.
  • Achieved a 41% improvement in launch forecast accuracy.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Innovative marketing leader with 17+ years of experience creating outstanding marketing campaigns, content, and collateral using both traditional and innovative strategies.
  • Competent marketing manager with a track record of driving business growth through the implementation of method strategies.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • SEO content creation, social media audience engagement, and brand management are all skills I have.
  • Market research, plan optimization, and viral content creation are all areas of expertise.

Accomplishments

  • Launched HubSpot in 2023, achieving 80% over initial sales forecast.
  • Took ownership for risk management in go-to-market strategies, resulting in zero product recalls across 16 launches.
  • Negotiated with global suppliers, reducing component costs by 82%, contributing to overall project savings of initiative15.
  • Applied customer journey mapping within metric, improving post-launch engagement with a customer retention increase of 22% over standard.
  • Enhanced product quality using continuous data-driven testing cycles, improving customer satisfaction survey results by 33% in 18 months.
  • Led product roadmap efforts from concept to commercialization for Asana, resulting in Innovation Award for innovation in 2020.
  • Reduced overall product development lifecycle by 56% while maintaining product quality through effective risk management strategies.
  • Integrated customer feedback platforms into the lifecycle process, helping enhance product updates based on real-time usage data.
  • Directed the launch of 3 products across multiple countries, contributing to 74% global revenue growth.
  • Documented and resolved system which led to process.

Affiliations

  • Design Management Institute (DMI)
  • Association for Supply Chain Management (APICS)
  • Association for Supply Chain Management (ASCM)
  • American Society of Safety Professionals
  • ProductCamp Volunteer or Presenter
  • International Operations Management Association (IOMA)
  • Association for Manufacturing Excellence (AME)
  • Business Marketing Association (BMA)
  • The Association for Operations Management (APICS)
  • International Institute of Business Analysis (IIBA)

Certifications

  • Certified Cost Technician (CCT) - AACE International
  • Advanced Product Quality Planning (APQP) Certification - AIAG
  • Certified Six Sigma Black Belt (CSSBB) - ASQ
  • International Product Manager (IPM) — ISPMA
  • Certified Innovation Leader - GIM Institute
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Security+

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