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Skills

  • Painting and plastering
  • Client-focused
  • Accounts payable/receivable
  • Positive learning process
  • System equipment
  • Pet charting information
  • Budgets
  • Inventory management
  • Weekly Payroll
  • Chemical cleaners

Work Experiences

  • Raised the stakes.
  • On-site training was provided by me.
  • Used Jira to accurately enter data into a batch ticketing system.
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Cleaning floors, wiping down glass entryways, and collecting trash were among the daily checklists I completed throughout the facilities.
  • Provided management with standard updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Worked with the parts department to get the parts I needed.
  • Identified
  • Kept track of everything.
  • Got better.

Summaries

  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Professional with over 8 years of experience in project management and process improvement initiatives across the enterprise.
  • Innovative
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Lead Cleaner seeking new opportunities in the metric industry.
  • Determined sales and marketing professional with 8 years of experience in framework industry.
  • Customer service specialist with 5 years of framework experience who is dedicated and detail-oriented.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Adaptable, tenacious, and capable project manager with over 13 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.

Accomplishments

  • Documented and resolved metric which led to initiative.
  • Increased sales 15% over three years.
  • Developed specialized cleaning protocols for high-traffic areas, leading to a 71% downtime reduction during peak hours.
  • Reduced equipment downtime by 32% by scheduling regular maintenance and enforcing proper usage protocols.
  • Acted as liaison between facility management and cleaning crew to align daily priorities, resulting in 73% increase in task completion rates.
  • Trained and mentored new hires, reducing error rates in cleaning assignments by 48% within their first 11 months.
  • Optimized traffic management for cleaning operations during high-demand periods, leading to 24% fewer client complaints about downtime.
  • Managed rotating cleaning schedules for both day and night shifts, improving coverage consistency and reducing overtime hours by 33%.
  • Collaborated with team of 12 in the development of standard.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • EPA's Safer Choice Label Program
  • International Council of Nurses
  • Certified Green Cleaning Technician
  • Lead Facility Maintenance Professional Certification
  • American Society of Safety Professionals
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • National Association of Social Workers
  • Commercial Green Building Council

Certifications

  • Certified Janitorial Manager (CJM), issued by Ironclad Systems
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Chemical Safety Certification for Cleaning Professionals, provided by system
  • Project Management Professional (PMP)
  • Hazard Analysis and Critical Control Points (HACCP) Certification
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • ISO 14001 Environmental Management Systems Lead Auditor Training
  • Certified Environmental Services Technician (CEST), certified by Meridian

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