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Skills

  • Instrument calibration and troubleshooting
  • Team building
  • Assay quality control and standardization
  • Error reduction in data entry
  • Budgets
  • Regulatory compliance
  • Budget-conscious reagent procurement
  • Latency reduction in laboratory tests
  • Compliance with ISO 2 standards
  • Project organization

Work Experiences

  • Consulted with leading industry experts.
  • Achieved results within two years.
  • Developed and tested new product offerings to assist the development team in finding bugs prior to release.
  • Achieved zero citations over 18 months.
  • Conducted trial runs for laboratory solutions.
  • Analyzed over 16 bioassays weekly, ensuring accurate results used in developing QuickBooks solutions.
  • Achieved results in several months.
  • Created support documentation that empowered and enabled the user community to expand their skills, take advantage of system features, and find answers to questions without the need for assistance from the support team.
  • Contributed to 14 research projects.
  • Documented all transactions and support interactions in the system for future reference and addition to the knowledge base.

Summaries

  • Troubleshooter with extensive knowledge of system architecture and diagnostics.
  • Analytical Laboratory Support Specialist proficient in implementing new inventory management systems, leading to a 16/year reduction in reagent waste.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 52% improvement in order accuracy.
  • Six Sigma and Scrum Master are proudly certified.
  • Achieved a 7/year reduction in reagent waste.
  • Effectively troubleshoots and resolves issues on its own.
  • Achieved a 17% reduction in data handling time.
  • Analytical Laboratory Support Specialist.

Accomplishments

  • Created an optimized equipment calibration protocol, reducing time spent on instrument adjustments by 68%.
  • Collaborated with engineering to establish a contamination prevention system, leading to 25% reduction in sample errors.
  • Introduced a reagent tracking system that saved 2 in annual costs by reducing expired supplies.
  • Managed hazardous materials inventory, achieving a 64% reduction in waste and ensuring full regulatory compliance.
  • Oversaw 3 multi-location studies, ensuring data integrity by systematically reviewing all input processes.
  • Partnered with engineering to implement chemical waste management practices that reduced disposal costs by 8%.
  • Monitored lab equipment and collaborated with the engineering team to schedule maintenance for 9 critical instruments with zero downtime.
  • Initiated regular cross-departmental meetings to enhance protocol alignment, reducing experimental inconsistencies by 20%.
  • Led troubleshooting efforts for malfunctioning equipment, reducing instrument downtime by 45% for 8 projects.
  • Executed high-throughput sample analysis, increasing the lab's processing capacity by 11 experiments per two years.

Affiliations

  • International Federation of Clinical Chemistry and Laboratory Medicine (IFCC)
  • American Association of Clinical Chemistry (AACC)
  • Rotary International
  • National Society for Histotechnology (NSH)
  • International Association for Chemical Testing (IACT)
  • American Marketing Association
  • Jaycees
  • National Association of Social Workers
  • Researcher and Laboratory Support Member, procedure
  • American Society for Clinical Laboratory Science (ASCLS)

Certifications

  • Bloodborne Pathogens Certification (OSHA Compliant) - 2021
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Laboratory Animal Technologist (LATG) - Brightline
  • American Board of Bioanalysis (ABB) Clinical Consultant Certification - 2024
  • Certified Public Accountant
  • CompTIA A+ Technician
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Chemical Hygiene Officer (CHO) Certification - Beacon Labs

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