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Skills

  • KPI performance analysis
  • Team building
  • Product and service sales
  • Sales pipeline management
  • Account management for key international clients
  • Logistics and supply chain coordination
  • International contract negotiation
  • Data analysis to drive sales growth
  • MS Office
  • Customer data tracking and retention strategies

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Assisted senior international sales managers in developing strategies that increased annual sales revenue by $17.
  • Greeted customers and offered assistance with merchandise selection, accessory selection, and purchase completion.
  • Transported ServiceNow to the past year customer locations.
  • Assisted in coordinating multinational sales projects in the Northeast, improving cross-departmental communication and reducing project cycles by 18 days.
  • Answered 17 calls per 18 months to help customers with their questions and concerns.
  • Boosted sales by $16 annually.
  • Boosted likelihood of cross-selling by 53%.
  • Had an excellent attendance record and was always on time for work.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Boosted accuracy rates by 55%.
  • International Sales Assistant is a dynamic metric and category retail product salesperson with 5 years of experience.
  • Focused on maximizing sales and service opportunities to increase business success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 26% growth in transnational sales opportunities.
  • Connect with customers and recommend target offerings to effectively promote products and increase revenue.
  • Adept at managing KPIs for the sales team.
  • Coached junior staff.
  • Sales Assistant with a specialty in strategic planning.

Accomplishments

  • Worked with product design teams to incorporate client feedback from the Southwest, resulting in a product redesign that increased satisfaction rates by 45%.
  • Assisted in the planning and execution of sales presentations at international trade shows in Chicago, securing $16 in new deals.
  • Identified and developed key partnerships with distributors in the Southwest, resulting in a sales growth of 30% for QuickBooks.
  • Successfully resolved high-stakes customer escalations across 18 international markets, improving client retention rates by 29%.
  • Managed a portfolio of 9 international accounts, consistently achieving sales growth of 80% over one year.
  • Led international client meetings via videoconferencing tools, closing 14 deals valued at $7 in 2022.
  • Collaborated with finance to ensure the smooth delivery of financial transactions for 17 international clients, reducing payment delays by 75%.
  • Collaborated with the logistics team to optimize shipping routes for Salesforce, reducing international shipping costs by 80%.
  • Generated customer and market insights using sales data and Workday, leading to a successful pricing strategy adjustment and increased margins by 45%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Member of the Institute of Export and International Trade, contributing insights into international commerce and sales trends.
  • Member of the International Chamber of Commerce (ICC) to stay up-to-date on trade regulations and international business practices.
  • Lions Club
  • Part of the Future Leaders in Global Commerce program, receiving mentorship from experienced international trade professionals.
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Frequent contributor to Global Economies of Scale conferences, focused on global sales strategies for small to medium-sized enterprises (SMEs).
  • Member of the International Order of Sales Professionals (IOSP), where I collaborate with international sales experts on business development topics.
  • Engaged in international market research initiatives through the International Business Knowledge Network (IBKN) for emerging market insights.
  • Enrolled in the Cross-Cultural Business Communications course provided by Beacon Labs, focusing on improving engagement with clients from 6 different countries.

Certifications

  • Salesforce Certified Sales Cloud Consultant – 2021
  • Microsoft Dynamics 365 Sales Certification - 2018
  • Foreign Language Certification (e.g., Spanish, French) – 2024
  • Shipper’s Letter of Instruction (SLI) Training - Brightline
  • IBM Professional Certificate in Data Analysis for Sales Workflow - 2016
  • Certified International Sales Professional (CISP) - Harbor & Co.
  • Project Management Professional (PMP)
  • Certified Supply Chain Professional (CSCP) - APICS 2017
  • Certificate in Supply Chain Fundamentals - Cedar Works
  • International Freight Forwarding Certification - Brightline

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