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Skills

  • Conflict resolution training
  • 504 Plans
  • Project organization
  • Crisis intervention strategies
  • Active listening skills
  • Inventory management
  • Community outreach coordination
  • Team building
  • Supervision
  • Academic performance monitoring

Work Experiences

  • Achieved results within 2023.
  • Aimed at creating better transitional housing opportunities for homeless youth.
  • Boosted confidence and decision-making skills by 19%.
  • Awarded President's Club for excellence in guiding youth through career exploration activities, leading to meaningful employment outcomes for 43% of participants.
  • Was in charge of all tasks delegated to me, including workflow optimization and stakeholder engagement.
  • Assisted in implementing a new electronic filing system that improved case documentation accuracy by 69%, supporting better-informed interventions.
  • Increased customer satisfaction by coming up with new ways to solve problems.
  • Advised students on career choices, job placement, and academic objectives.
  • Achieved results over the course of 2 weeks.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.

Summaries

  • Budget management in standard settings and vendor management in workflow optimization settings.
  • Achieved results within 10 months.
  • Category and standard have a proven track record.
  • Youth Guidance Worker with stakeholder engagement and quality assurance abilities.
  • Achieved measurable improvements in academic performance.
  • Jira and SAP experts with exceptional interpersonal skills.
  • When it comes to determining solutions for areas in the counseling program that need to be improved, success is key.
  • Six Sigma certified
  • Achieved measurable decreases in behavioral incidents by 80%.
  • Multilingual and fluent in Mandarin and Portuguese, with a strong grasp of cultural differences.

Accomplishments

  • Worked directly with 5 probation officers to reintegrate previously incarcerated youths into the community, achieving a 71% recidivism reduction over the past year.
  • Implemented positive behavior interventions resulting in a decrease in behavioral referrals by 43% for youth aged metric.
  • Organized and led weekly support groups for 2 youth, fostering peer accountability and a 20% improvement in program retention.
  • Served as principal liaison between school staff and families, improving attendance rates by 19% for students with previous absenteeism at Raleigh.
  • Led training for 16 staff members on conflict resolution techniques, which contributed to a 26% decrease in youth altercations.
  • Partnered with a network of 9 community organizations to provide resources for educational and vocational opportunities for at-risk youth.
  • Assisted in the design and rollout of a new online crisis intervention platform that provided 5 adolescents with fast access to mental health resources.
  • Streamlined intake processes through the implementation of digital case file systems, resulting in a 31% reduction in administrative inefficiencies.
  • Facilitated after-school enrichment programs that improved academic performance for 8 students by 17% over several months.
  • Supervised group sessions aimed at breaking the cycle of negative behavior in adolescents, leading to a 29% reduction in repeat offenses.

Affiliations

  • Certified in Adolescent Case Management by procedure – Managed individualized case plans targeting the holistic development of youth in crisis.
  • Certified Family Support Specialist by Cedar Works – Advocated and guided families through crisis situations, bridging support between youth and guardians.
  • Member, School Social Work Association of America (SSWAA) – Engaged in continual learning about school-based interventions for youth.
  • Attendee, National Youth-At-Risk Conference – Participated in seminars focused on successful intervention strategies for at-risk youth.
  • Trainer, Youth Peer Mentoring Programs Portland – Led workshops on effective peer mentorship and program creation in community settings.
  • Certified Life Coach specializing in Youth Development by method – Assisted adolescents in goal-setting and overcoming obstacles in personal growth.
  • Certified in Crisis Intervention Strategies by process – Applied certified crisis intervention techniques to create stable environments for youth in need.
  • Member of American Group Psychotherapy Association (AGPA) – Engaged in research-driven methods for group interventions supporting youth mental health.
  • Active participant, Colorado Youth Worker Coalition – Facilitated dialogues to address local community challenges affecting youth development.
  • Member, National Federation of Families for Children’s Mental Health (NFFCMH) – Engaged in advocacy efforts promoting mental health resources for youth and families.

Certifications

  • Microsoft Office Specialist (MOS)
  • CompTIA Security+
  • Certified Child and Youth Care Professional (CYC-P) - Child and Youth Care Certification Board
  • Functional Family Therapy Certification - FFT LLC
  • Behavioral Support Specialist Certification - Ohio Department of Health Services
  • Professional Certification in Youth Development - Summit Group
  • Project Management Professional (PMP)
  • Substance Abuse Counseling Certification - National Association for Addiction Professionals (NAADAC)
  • Cisco Certified Network Associate (CCNA)
  • Restorative Justice Practitioner Certification - Summit Group

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