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Skills

  • Data collection and analysis
  • Business Administration
  • Automation of workflows
  • Business process reengineering
  • Complex negotiations under intense timelines
  • End-to-End Process Improvement
  • Regulatory compliance
  • Customer service
  • Business analysis
  • First Aid/CPR

Work Experiences

  • Achieved a 56% reduction in non-conformance issues.
  • Boosted cross-border workflow efficiencies by 76%.
  • Welcomed new members and established and updated memberships in Beacon Labs initiative programs.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Achieved a 59% improvement in freight reliability.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Achieved a 70% decrease in procurement lead times.
  • Increased the productivity of the customer service team by leading training initiatives and reorganizing schedules, resulting in a 15% reduction in overtime.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across system calendars and programs.
  • Achieved 11% improvement in component quality.

Summaries

  • Boosted EBITDA by 21%.
  • Achieved results within framework.
  • Individual with experience leading company initiatives, forming vendor partnerships, and managing employee relations.
  • Strong ability to adapt to new situations and environments.
  • Weekly availability of 6 hours, including evenings and weekends
  • Global Operations Manager who is proactive and meticulous, with over 8 years of experience in the method industry.
  • Bolstered growth within metric.
  • Optimize long-term success by effectively balancing targets with resources.
  • Achieved 24% cost reductions.
  • Achieved 30% annual cost savings.

Accomplishments

  • Established a supplier risk assessment protocol that secured 9 in savings by identifying potential issues early in the procurement cycle.
  • Developed and implemented global performance metrics, reducing process inefficiencies by 74% across Phoenix's operations.
  • Reduced downtime of essential equipment by 76% through the development of preventative maintenance programs in collaboration with equipment vendors.
  • Delivered system to expand operations in Atlanta, resulting in 76% revenue growth within process of launch.
  • Collaborated with HR to restructure the global operations team, which reduced turnover by 18% and improved company-wide engagement scores.
  • Developed data-driven forecasting models to improve project timelines and ensure that 9% of global project deadlines were met.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Spearheaded a company-wide initiative to implement agile project management, which improved project delivery timeframes by 39%.
  • Oversaw the global integration of new enterprise software, ensuring 75% adoption across all departments and reducing data input redundancy.
  • Led a global team of 14 managers to introduce a regional efficiency improvement initiative, increasing operational capacity by 51%.

Affiliations

  • American Marketing Association
  • Membership in the Global Operations Association
  • International Purchasing and Supply Chain Management Institute (IPSCMI)
  • Affiliation with the National Institute of Standards and Technology (NIST)
  • International Association of Refrigerated Warehouses (IARW)
  • National Association of Social Workers
  • MBE/WBE Supplier Mentorship Program
  • Certified Supply Chain Professional (CSCP) from ASCM
  • Industrial Asset Management Council (IAMC)
  • Corporate Logistics and Operations Consortium Portland

Certifications

  • CompTIA Security+
  • Association for Supply Chain Management (ASCM) Certification
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Cisco Certified Network Associate (CCNA)
  • DAMA Certified Data Management Professional (CDMP)
  • Global Operations Executive (GOE) Certification from Meridian
  • Certified International Supply Chain Professional (CISCP)
  • Certified Logistics, Transportation and Distribution (CLTD)
  • Certified ISO 9001 Lead Auditor
  • Certified Business Analysis Professional (CBAP)

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