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Skills

  • Compliance with health and safety regulations
  • Patient satisfaction improvement initiatives
  • Managing Supply Chain for HubSpot
  • Implementation of Smart Portion Control Techniques
  • Vendor management and contract negotiation
  • Patient Dietary Needs Assessment
  • Understanding Complex Patient Diet Restrictions
  • Monitoring Dietary Logs for Operational Efficiency
  • Reducing Food Waste and Optimizing Resources
  • Advanced Knowledge in program for Dietary Data Management

Work Experiences

  • Collaborated with the nutrition manager to implement low-sodium options, contributing to a 60% improvement in patient health outcomes.
  • Achieved results over 8 months.
  • Conceptualized patient feedback initiatives.
  • Audit department's adherence to all health and safety regulations, achieving Outstanding Service Award recognition from Columbus health board.
  • Coordinated patient dietary requests and restrictions, ensuring compliance with nutritional and medical guidelines set by PMP standards.
  • Developed training guides for new staff.
  • Contributed to a 22% improvement in patient health outcomes.
  • Conceptualized patient feedback initiatives that resulted in a 25% increase in post-discharge nutritional guidance enrollment 2023.
  • Achieved a 10-week quicker integration time.
  • Conducted detailed product and ingredient assessments, enabling the facility to win the President's Club for food safety in 2016.

Summaries

  • Driven professional with 3 years of experience in dietary supervision, specializing in patient satisfaction initiatives that increased scores by 60%. Focused on ensuring compliance with all applicable health regulations.
  • Dedicated Dietary Clerk Supervisor who specializes in optimizing cost controls, reducing monthly waste by $11, and implementing time-efficient meal scheduling. Improved patient meal adherence rates by 20% through targeted dietary initiatives.
  • Adapted to dietary trends.
  • Achieved Top Performer recognition.
  • Adept Dietary Clerk Supervisor.
  • Client-focused Dietary Clerk Supervisor.
  • Dedicated leader with a focus on streamlining communication protocols between departments. Successfully reduced meal delivery times by 50%, ensuring better alignment between kitchen personnel and clinical teams.
  • Detail-oriented Dietary Clerk Supervisor with a strong record of regulatory compliance, ensuring full adherence to Lean standards and achieving Top Performer from health auditors. Key contributor to department's success in process improvements.
  • Developed successful food waste reduction initiatives.
  • Cut waste by $5 per month.

Accomplishments

  • Negotiated vendor contracts for HubSpot, securing annual cost savings of 8 and improving the sustainability of supply chain operations.
  • Overhauled aging kitchen equipment, resulting in improved kitchen productivity by 79% and reducing repair costs by 17.
  • Designed data-driven meal plans in collaboration with dieticians, leading to a measurable increase in patient recovery rates tied to nutrition by 76%.
  • Trained kitchen staff on HIPAA-compliant practices for dietary record management, achieving a Lean audit pass with zero violations.
  • Revised dietary layouts to improve ergonomics and workflow, increasing output by 52% without diminishing quality or speed of service.
  • Monitored and improved the quality and consistency of meals served by performing regular audits, reducing patient complaints by 37%.
  • Developed and oversaw patient satisfaction programs around dietary services, raising feedback scores by 38% within 6 months of implementation.
  • Introduced a digital solution for meal tracking, which increased the speed of meal service by 25% and decreased waste by 64%.
  • Collaborated with finance to establish a transparent dietary budget review, reducing costs by 18% while maintaining service quality.
  • Led the kitchen and service teams through the development of a special diet menu, contributing to an Innovation Award win in 2020 for innovation in patient care.

Affiliations

  • Certified Inventory Analyst, Institute of Supply Chain Management
  • Certified Member, Association for Nutrition Compliance Officers
  • Participant, Annual Conference for Sustainable Food Services 2020
  • Certified in Lean Healthcare Operations, Lean Enterprise Institute
  • Qualified Member, American Society for Healthcare Food & Nutrition Services
  • Participant, National Association of Healthcare Catering & Nutrition
  • Affiliate Member, Foodservice Consultants Society International (FCSI)
  • Participant, National Conference on Evidence-Based Hospital Nutrition 2019
  • Affiliate, Green Health Care Sustainability Network
  • Certified Nutrition Accountability Program Coordinator

Certifications

  • Basic Life Support (BLS) for Healthcare Providers from the American Heart Association (AHA)
  • Certified Nutrition Support Clinician (CNSC) by the National Board of Nutrition Support Certification
  • Public Health Nutrition Certificate Program by method
  • Dietary Services Supervisor Certificate by Massachusetts Department of Public Health
  • Certified Oncology Nutrition Specialist (CON) by the Board for Certification of Nutrition Specialists
  • ServSafe Food Handler Certification
  • Patient Safety Certification (CPPS) from the Certification Board for Professionals in Patient Safety
  • Culinary Nutrition Certification by Cedar Works or Institution
  • Professional Food Safety Manager Certification from the National Registry of Food Safety Professionals (NRFSP)
  • Lean Six Sigma Yellow Belt in Healthcare by initiative

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