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Skills

  • Process improvement
  • CRM platform integration
  • Customer service
  • First Aid/CPR
  • Procedure equipment
  • MS Office
  • Project organization
  • Budgets
  • Process automation
  • Microsoft Excel expertise

Work Experiences

  • Was in charge of developing and implementing department policies, such as Standard Operating Procedures (SOP).
  • Aligned results with departmental goals.
  • Achieved backlog reduction over three years.
  • Used advanced Excel spreadsheet functions to create monthly framework reports.
  • Scanned documents and saved them in a database to keep track of important organizational data.
  • Managed performance expectations for 17 employees within the method department.
  • Authored comprehensive desktop guides on best practices for data entry.
  • Used a 10-key pad to enter numerical data into databases quickly and accurately.
  • Actively identified opportunities for process improvement.
  • Achieved President's Club for outstanding leadership in the finance within 2017 through consistent delivery on key data entry initiatives.

Summaries

  • Achieved a 32% decrease in manual errors.
  • Clear understanding of client relations and project management as well as stakeholder engagement training.
  • A results-driven Data Entry Manager skilled in streamlining operations and improving data accuracy. Introduced new verification protocols that led to a 55% improvement in data quality over 18 months.
  • Addressing and resolving data problems to complete uploads in a well-coordinated and detail-oriented manner.
  • Data integrity and accurate payment processing are important to us.
  • Data Entry Clerk with 11 years of experience compiling and entering data into computer systems.
  • Planning production schedules, problem-solving, and communicating department goals have all been done exceptionally well in the past.
  • Achieved Employee of the Year in 2017.
  • Problem-solver who is both decisive and analytical.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Analyzed and restructured data entry workflows, improving team output by 77% within 13 months.
  • Reduced data entry backlog by 17% through the implementation of an automated workflow system.
  • Led a project to digitize over 7 records, reducing physical storage requirements and retrieval times by 74% hours.
  • Trained and onboarded 16 new hires, resulting in a 20% improvement in data entry speed within 7 months.
  • Generated training materials and workshops that lowered average data entry errors by 62% within 15 months.
  • Implemented quality controls that brought data accuracy levels to 16% across 8 different databases.
  • Managed a team of 6 data entry clerks, leading to a 20% increase in overall departmental productivity.
  • Led a cross-functional team in the rollout of a new document management system, reducing archival times by 75% hours.
  • Developed and enforced data entry SOPs, cutting manual processing time by 30% and boosting overall efficiency.
  • Collaborated with IT to integrate new data management software, improving data input workflows and reducing downtime by 61% hours/week.

Affiliations

  • Toastmasters
  • Society for Human Resource Management (SHRM)
  • Project Management Institute
  • Association of Information Technology Professionals
  • International Customer Management Institute (ICMI)
  • American Management Association (AMA)
  • Project Management Institute (PMI)
  • International Association of Administrative Professionals (IAAP)
  • Lions Club
  • Records and Information Management Professionals Australasia (RIMPA)

Certifications

  • Prince2 Foundation & Practitioner
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Business Analysis Professional (CBAP)
  • Certified Data Protection Officer (CDPO)
  • Google Data Analytics Professional Certificate
  • Microsoft Power BI Certification
  • Data Entry Specialist Certification by Workday
  • Six Sigma Green Belt Certification
  • ISO 27001 Lead Auditor
  • Certified Analytics Professional (CAP)

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