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Skills

  • Adherence to Regulatory and Compliance Standards
  • Client-Focused Service in High-Risk Areas
  • Risk management
  • Insurance Industry Documentation Standards
  • Attention to Detail in Claims Documentation
  • Client communication and consultation
  • Magnify Predictive Targeting System
  • Advanced Research Methodologies in Agriculture
  • Microsoft Office Suite
  • Coaching and Mentoring Junior Adjusters

Work Experiences

  • Followed up with insured people who had not paid their premiums or deductibles.
  • Was in charge of maintaining information files and processing paperwork on a daily basis.
  • Assessed drought-level impact on crops.
  • Achieved effective team coordination.
  • Investigated claims and incident data in order to provide solutions and resolve issues.
  • Advised policyholders on crop recovery tactics.
  • Advised policyholders on crop recovery tactics after extreme weather events, reducing further losses and improving their claims experience.
  • Assisted in post-disaster recovery planning for Raleigh.
  • Assessed pre- and post-loss conditions.
  • Handled method calls about system processes from customers and other stakeholders.

Summaries

  • Achieved a 5 day reduction in waiting times for claim resolutions.
  • Aided in claims settlement for amounts over $17.
  • Achieved processing time decreases of 73%.
  • Crop Adjuster is a multi-talented Crop Adjuster who is consistently rewarded for planning and operational improvements.
  • Criminal investigation, insurance fraud, and surveillance are all part of his background.
  • Assessed crop health using remote technologies.
  • Advanced weather data integration into claim assessments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Claims Examiner with extensive experience in the framework claims industry.

Accomplishments

  • Collaborated with subcontractors and farmers to review weather patterns and assess crop losses, increasing claim approvals by 25%.
  • Supervised field audits for claims relating to natural disasters across 7 counties, guarding against fraudulent claims.
  • Maximized use of GIS mapping systems to assess damage across 14 farms, leading to $6 in approved settlements.
  • Assessed crop damage due to adverse weather in geographically diverse regions, completing review of 17 acres ahead of deadline.
  • Prepared thorough agricultural loss assessments that resulted in 67% faster claims processing compared to previous cycles.
  • Utilized drones and satellite imagery technologies to quickly survey crop damages over 16 acres, improving report accuracy by 63%.
  • Developed an innovative claims auditing framework for agricultural insurance policies, leading to the recovery of $13 in overpayments.
  • Implemented a claims-review system that increased first-time approval rates, accelerating payouts by 54% across all clients.
  • Planned and implemented a pilot project to simplify rural inspection logistics, decreasing time-on-site per claim by several months%.
  • Advised teams on proper use of precision agriculture technologies to enhance damage quantification, improving accuracy by 76%.

Affiliations

  • Climate and Agronomy Research Network (CARN)
  • PrecisionAg Institute Membership
  • International Association of Administrative Professionals
  • American Agricultural Law Association
  • Association of Agricultural Extension Agents
  • National Alliance of Independent Crop Adjusters (NAICA)
  • Association for Computing Machinery
  • National Agricultural Aviation Association
  • National Farm Bureau Federation
  • Rotary International

Certifications

  • Certified Crop Adjuster (CCA) from the National Crop Insurance Services (NCIS)
  • Certified in Crop Risk Management (CRM) by NCIS
  • ISO 9001 Agriculture Certification for Claims Processing from process
  • CompTIA Network+
  • Advanced Training in Crop Loss Estimation by Beacon Labs
  • Licensed Insurance Adjuster Arizona by the Department of Insurance
  • Course Completion in Natural Disaster Impact Evaluation from metric
  • Certified Agriculture Risk Manager (ARM) awarded by The Institutes
  • Crop Hail Adjuster Certification Program completed at Cedar Works
  • Cisco Certified Internetwork Expert (CCIE)

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