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Skills

  • Team building
  • Audit preparation and management
  • Staff management
  • Data entry accuracy
  • Budget oversight and cost-saving initiatives
  • Risk assessment and mitigation
  • Budgeting
  • Business Administration
  • Sales and marketing
  • Team management

Work Experiences

  • Was in charge of maintaining store equipment such as computers, printers, and fax machines.
  • Achieved successful outcomes.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that standard operations ran smoothly.
  • Achieved a 23% reduction in credentialing turnaround time.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Created budgets and prepared quotes for new products and services.
  • Analyzed credentialing workflow issues.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Conducted supplier risk management assessments in order to evaluate the standard program for senior management's planning purposes.
  • Achieved a 44% success rate.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Results-driven, decisive leader who knows how to build profitable relationships with key partners, vendors, and clients.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Clear understanding of cross-functional collaboration and data analysis as well as workflow optimization training.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Bringing 9 years of industry experience to Lakeside Partners, and ready to take on a challenging, growth-oriented role.
  • Strengths in data analysis and strategic planning backed up by Miscellaneous training.

Accomplishments

  • Introduced a new digital credentialing solution that decreased onboarding delays by 9 days, allowing for 64% faster service delivery.
  • Decreased provider onboarding time by 13 days by streamlining the provider credentialing verification process, enabling faster patient care capacity expansion.
  • Standardized credentialing documentation requirements across teams, contributing to a 49% increase in application approval rate within 18 months.
  • Led the implementation of a proprietary credentialing software, reducing verification errors by 39% and enhancing data integrity across systems.
  • Authored and established new credentialing guidelines to comply with Illinois regulations, ensuring that the company maintained full compliance over a 2018-year period.
  • Optimized provider data entry processes, reducing credentialing turnaround time by 75% across Columbus, significantly improving workflow efficiency.
  • Established a provider satisfaction program, increasing external stakeholder ratings by 76% over 18 months through improved credentialing transparency.
  • Resolved product issue through consumer testing.
  • Led the transition to an entirely digital credentialing process, eliminating paper-based workflows and reducing overall processing time by 15%.
  • Supervised a credentialing team of 14, achieving a collective reduction in application processing time by 55%.

Affiliations

  • Association of Healthcare Administrative Professionals (AHCAP)
  • Rotary International
  • American Health Information Management Association (AHIMA)
  • Healthcare Leadership Council (HLC)
  • Association of Credentialing Professionals (ACP)
  • Institute of Credentialing Excellence (ICE)
  • Health Care Compliance Association (HCCA)
  • National Healthcare Leadership Network (NHLN)
  • Fellow of the American College of Medical Practice Executives (FACMPE)
  • American Marketing Association

Certifications

  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • National Association Medical Staff Services (NAMSS) Certification
  • National Board of Medical Examiners (NBME) Certification
  • CompTIA A+ Technician
  • Accreditation Association for Ambulatory Health Care (AAAHC) Certification
  • Compliance Certification Board (CCB) Certified
  • Accredited in Medical Coding (AMC)
  • Salesforce
  • CompTIA Security+

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