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Skills

  • Organization
  • Workflow Optimization
  • Project organization
  • Vendor Negotiations
  • Data collection and analysis
  • Budgeting
  • Supervision
  • Customer service
  • System equipment
  • Staff management

Work Experiences

  • Assessed employee performance over a 6 months period and provided constructive feedback to help them improve.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Identified initiative areas in need of improvement and implemented metric program, resulting in a 17% increase in productivity.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Allowed adjustments in real-time.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Created budgets and prepared quotes for new products and services.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Achieved a reduction of 46% over 2018.

Summaries

  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Process improvement, project management, and data analysis are all well-trained.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Within Miscellaneous, senior Firm Administrator and outstanding performer in vendor management and quality assurance.
  • Firm Administrator with 3 years of successful data analysis and project management experience.
  • Develop strategic business partnerships and relationships.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Strengths in risk assessment and performance reporting backed up by Miscellaneous training.
  • Clear understanding of process improvement and cross-functional collaboration as well as data analysis training.
  • To take on a new role in a framework setting, I'm ready to offer exceptional leadership and planning abilities.

Accomplishments

  • Supported the firm through rapid growth by developing scalable administrative practices, capable of handling a 33% increase in personnel.
  • Resolved product issue through consumer testing.
  • Consolidated office vendors, resulting in 23% savings on office supplies and services.
  • Led cross-functional team on HR compliance audits, ensuring zero legal infractions over three years.
  • Optimized office space utilization during an office expansion, accommodating a 63% increase in the workforce without additional real estate costs.
  • Drafted, reviewed, and distributed updated compliance standards for legal documentation, ensuring adherence to procedure standards.
  • Planned and executed office policy updates, improving internal processes and reducing miscommunications related to project deadlines.
  • Directed coordination of multi-departmental meetings, ensuring effective communication and project alignment between legal, financial, and operational teams.
  • Documented and resolved process which led to initiative.
  • Created vendor payment processing system that reduced late fees and increased payment accuracy by 32%.

Affiliations

  • Society for Financial Management (SFM)
  • National Association of Executive Assistants (NAEA)
  • Jaycees
  • Women Presidents’ Organization (WPO)
  • Association of Legal Administrators (ALA)
  • American Medical Informatics Association
  • Society for Human Resource Management (SHRM)
  • National Association of Social Workers
  • International Council of Nurses
  • American Management Association (AMA)

Certifications

  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Microsoft Excel Certification – Microsoft
  • Certified Public Accountant (CPA) - standard
  • Certified Document Controller - Institute of Document Management
  • Certified Professional in Human Resources (PHR) - initiative
  • SHRM Certified Professional (SHRM-CP)
  • Records Management Specialist Certification - Association of Records Managers and Administrators (ARMA)

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