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Skills

  • Initiative equipment
  • Cross-departmental communication
  • Project organization
  • Deadline-driven project completion
  • Schedule coordination
  • Customer satisfaction improvement strategies
  • High-volume printing operations
  • Inventory management and reduction
  • MS Office
  • Operational improvement

Work Experiences

  • Collaborated with a team of 16 staff, facilitating communication to ensure smooth workflow for time-sensitive print jobs.
  • Collaborated with a team of 8 staff.
  • Cut retrieval time by 49%.
  • Looked for industry trends on social media and through online sources.
  • Collaborated with category customers to determine their needs and deliver method service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Developed step-by-step guides for malfunction troubleshooting, reducing machine repair calls by 64%.
  • Consistently reduced turnaround time.
  • Achieved a defacto leadership role in machine maintenance, reducing operation halts by 16 hours per week.
  • Completed Scrum Master to enhance knowledge of emerging copy technology, leading to an increase in quicker job setup.

Summaries

  • Copy Operator who is dedicated to maintaining performance reporting equipment in order to achieve consistent operation and minimal downtime.
  • Consistently maintained operational efficiency.
  • Accomplished Copy Operator with a sharp eye for detail and a focus on quality control, achieving 32% reduction in printed material errors while exceeding deadlines.
  • Achieved zero margin for error.
  • Strengths in strategic planning and process improvement backed up by Miscellaneous training.
  • Achieved 71% in client satisfaction rates.
  • Contributed to a 45% productivity increase.
  • Contributed to a 20% satisfaction rate.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Accomplished Copy Operator.

Accomplishments

  • Developed an automated workflow for recurring copy jobs, reducing administrative workload by 44%.
  • Collaborated with vendors to negotiate better pricing, saving the company 17 annually on copier supplies.
  • Created and maintained print production schedules, reducing idle time and meeting 85% of all deadlines ahead of schedule.
  • Reduced the print contamination issue rate from 72% to 7% through the implementation of an upgraded file management system.
  • Boosted machine utilization rates by 56% through proactive job scheduling and machine downtime management.
  • Achieved procedure% on-time delivery ratings within several months, exceeding company production targets.
  • Reduced total production costs by 45% through revised vendor contracts and enhanced asset management.
  • Trained associates on paper and press settings for optimal production, resulting in print quality improvements and 32% fewer reprints.
  • Developed and implemented a color management system across 6 printers, ensuring consistency across multiple projects.
  • Utilized workflow software, streamlining job log-in processes, and reduced job setup times by 85%.

Affiliations

  • User Group for program Solution
  • Toastmasters
  • Association of Image and Copy Operators
  • Association for Computing Machinery
  • Print Management Association of America
  • National Association of Print Management Companies
  • Lions Club
  • Institute of Graphics and Imaging (IGI)
  • Society of Digital Information and Wireless Communications (SDIWC)
  • Jaycees

Certifications

  • Sustainability in Printing Certification – framework
  • ISO 9001 Internal Quality Auditor – process
  • Project Management Professional (PMP)
  • Certified Quality Auditor (CQA) - program
  • Printers' Prepress Training Certification – program
  • Production Management Certificate – Harbor & Co.
  • Occupational Safety and Health Administration (OSHA) 10-Hour Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Operational Efficiency in Print Production Certification – Summit Group
  • Continuing Print Technologies Education Certificate – Beacon Labs

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