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Skills

  • Budgets
  • First Aid/CPR
  • Problem resolution
  • Production records management
  • Effective vendor communication
  • Team building
  • Project organization
  • Lean methodologies in production workflow
  • Relationship development
  • Customer satisfaction improvement strategies

Work Experiences

  • Contributed to a 33% increase in repeat business.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Cut retrieval time by 49%.
  • Completed Six Sigma.
  • Achieved a defacto leadership role in machine maintenance, reducing operation halts by 16 hours per week.
  • Coordinated with the shipping team to ensure timely dispatch of Salesforce, decreasing delivery errors by 81% over 2021.
  • Coordinated with the shipping team.
  • Achieved on-time delivery.
  • Cut project lead times by 66%.
  • Developed step-by-step guides for malfunction troubleshooting, reducing machine repair calls by 64%.

Summaries

  • Achieved Outstanding Service Award for excelling in equipment maintenance.
  • Accomplished Copy Operator with a sharp eye for detail and a focus on quality control, achieving 32% reduction in printed material errors while exceeding deadlines.
  • Contributed to a 41% increase in error-free project completion.
  • Strengths in strategic planning and process improvement backed up by Miscellaneous training.
  • Accomplished Copy Operator with a record of processing over 2 print requests per day while maintaining strict adherence to client deadlines and quality control measures.
  • Achieved 67% reduction in printed material errors.
  • Adaptable Copy Operator with expertise in training.
  • Achieved zero margin for error.
  • Detailed knowledge of machine setup and adjustment.
  • Accomplished Copy Operator.

Accomplishments

  • Optimized copy output performance by analyzing machine data analytics, reducing average copy cost per page by 61%.
  • Collaborated with vendors to negotiate better pricing, saving the company 17 annually on copier supplies.
  • Upgraded company printing software to framework, improving alignment issues and rework and reducing labor costs by 75%.
  • Reduced the print contamination issue rate from 72% to 7% through the implementation of an upgraded file management system.
  • Collaborated with cross-functional teams to set up workflows for large-scale print jobs, improving delivery speed by 49%.
  • Documented and resolved standard which led to category.
  • Reduced copy paper waste by 37% through enhanced pre-press file checks and paper usage monitoring.
  • Achieved procedure% on-time delivery ratings within several months, exceeding company production targets.
  • Boosted machine utilization rates by 56% through proactive job scheduling and machine downtime management.
  • Developed and implemented a color management system across 6 printers, ensuring consistency across multiple projects.

Affiliations

  • Advisory Board Member for Print and Digital Media Austin
  • Society of Women Engineers
  • Jaycees
  • Association of Information Technology Professionals
  • International Federation of Reproduction Rights Organizations (IFRRO)
  • American Medical Informatics Association
  • Document Management Professionals Association
  • Rotary International
  • The Copy Center Professionals Network
  • Society for Photographic Education (SPE)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Printing & Imaging Technician (CPIT) – program
  • Certified Network Technician (for maintaining print server networks) – Brightline
  • Certified Public Accountant (CPA)
  • CompTIA Network+
  • Lean Six Sigma Yellow Belt or Green Belt Certification – Vantage (relevant for process improvement)
  • Certified Digital Press Operator – standard
  • CompTIA A+ Technician
  • Certified Document Management Professional (CDMP) - Northwind
  • Certified Document Imaging Architect (CDIA+) – Vantage

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