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Skills

  • Risk mitigation
  • Meeting scheduling
  • System implementation
  • Capacity planning
  • Budgets
  • Problem-solving
  • Time management
  • Problem resolution
  • Automation of recurring tasks
  • Budgeting & Cost Control

Work Experiences

  • Coordinated the integration of regional office schedules during a merger, ensuring alignment and reducing downtime between offices by 31%.
  • Improved bill payment timeliness by developing flexible payment plans for patients.
  • Collaborated with logistics to meet pushed-up deadlines, resulting in completion of 5 high-impact tasks in under three years without compromising quality.
  • Achieved results in two years.
  • Analyzed and restructured appointment workflows, leading to a $5 increase in revenue through better utilization of available resources within one year.
  • Cut labor costs.
  • Completed 13 high-impact tasks.
  • Was in charge of patient scheduling, check-in, check-out, and billing payments.
  • Aligned task schedules with shifting deadlines.
  • Coordinated scheduling for 3 cross-functional teams ensuring seamless interdepartmental collaboration while reducing scheduling conflicts by 22% over 2015.

Summaries

  • SAP advanced abilities
  • With a positive and upbeat personality, he is an excellent problem-solver and clear communicator.
  • Central Scheduler is a multi-talented Central Scheduler who is consistently rewarded for planning and operational improvements.
  • Achieved faster task delivery.
  • Achieved a 59% increase in operational accuracy.
  • Dedicated to streamlining organizational procedures in order to improve office environments.
  • Achieved a 40% reduction of overall project delays.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a seamless, error-free scheduling process.
  • Aligned communication to enhance project outcomes.

Accomplishments

  • Effectively coordinated the schedules for the deployment of QuickBooks, ensuring timely training and smooth transitions over the past year without operational interruptions.
  • Resolved product issue through consumer testing.
  • Collaborated with the operations team to streamline the delivery schedule, reducing delivery times by an average of 6 months and enhancing customer satisfaction.
  • Reduced physician idle time by 47% through more efficient appointment layering and patient load assessment.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully balanced complex scheduling for 17 locations, ensuring consistent staff coverage and reducing labor-related expenses by 79%.
  • Successfully coordinated team meetings across 16 departments, ensuring project alignment and reducing miscommunications.
  • Analyzed trends in historical data to optimize appointment schedules, yielding a 30% increase in daily client throughput without overburdening staff.
  • Optimized volunteer staff scheduling for process, ensuring seamless event operations and a 60% increase in volunteer retainment.
  • Designed a rotating on-call schedule for 7 staff members, ensuring 24/7 coverage while reducing burnout and increasing employee engagement by 18%.

Affiliations

  • Healthcare Information Management Systems Society (HIMSS)
  • American College of Healthcare Executives (ACHE)
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • International Association for Contract and Commercial Management (IACCM)
  • American Society of Professional Schedulers (ASPS)
  • National Institute for Healthcare Management (NIHCM)
  • Master Project Scheduling Professionals (MPSP)
  • ERP Implementation Professionals Network
  • International City/County Management Association (ICMA)

Certifications

  • Advanced Excel for Data Analytics - initiative
  • CompTIA A+ Technician
  • Project Management Professional (PMP) - Project Management Institute
  • First Aid/CPR Certified
  • Certified Meeting Professional (CMP) - standard
  • Certified Public Accountant
  • Cisco Certified Network Associate (CCNA)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Oracle Primavera P6 Professional Certification - category

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