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Skills

  • Behavioral health assessment
  • Client confidentiality
  • Care Coordination
  • Operational improvement
  • Client relationship management
  • Problem resolution
  • Conflict resolution
  • Regulatory compliance
  • Infant mortality rates
  • Report preparation

Work Experiences

  • Addressed PTSD in standard.
  • Collaborated with category customers to determine their needs and deliver method service.
  • Conducted risk assessments for 7 clients.
  • Built a more robust support system.
  • Coordinated with 8 local organizations to provide additional resources for clients, leading to a 46% increase in referrals and improved client outcomes.
  • Assisted in the development of Salesforce.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $18 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coordinated with 12 local organizations.
  • Assisted in the development of Salesforce to improve patient intake processes, which reduced wait times by 75%. Feedback from patients improved significantly.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Costs were consistently reduced while profits were increased.
  • Achieved 71% satisfaction ratings.
  • Advocated for homeless populations.
  • Achieved a 72% increase in early intervention success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Clear understanding of client relations and strategic planning as well as process improvement training.
  • Achieved a 64% improvement in group retention.
  • Achieved a 76% boost in treatment adherence.
  • Behavioral Health Advocate is a multi-talented Behavioral Health Advocate who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Created data-driven reports on patient outcomes to facilitate clinical decision-making, improving treatment cohesion rates by 64%.
  • Facilitated group therapy sessions for 15 clients, contributing to a 52% improvement in patient interpersonal skills post-program.
  • Completed workforce training on therapeutic interventions, resulting in certification in method and enhancing team-wide expertise.
  • Collaborated with multidisciplinary teams to create individualized treatment plans, leading to a 38% increase in treatment adherence across patient caseloads.
  • Oversaw compliance with state and federal mental health laws ensuring 58% adherence across all clinical procedures.
  • Promoted a trauma-informed care initiative resulting in a 48% reduction in patient rehospitalization rates over the past year.
  • Implemented stress management workshops for patients, leading to a 76% increase in self-reported emotional regulation scores.
  • Utilized behavioral data analytics to improve mental health outcomes for 6 patients, resulting in a 77% improvement in functional outcomes.
  • Developed a crisis intervention protocol that reduced average response time to emergency calls by 77% over two years.
  • Resolved product issue through consumer testing.

Affiliations

  • National Behavioral Intervention Team Association (NaBITA)
  • American Board of Professional Psychology (ABPP)
  • American Association of Healthcare Administrative Management (AAHAM)
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Association for Contextual Behavioral Science (ACBS)
  • Society for Community Research and Action (Division of APA)
  • Jaycees
  • Council for Accreditation of Counseling and Related Educational Programs (CACREP)
  • Toastmasters

Certifications

  • Youth Mental Health First Aid Certification
  • Certified Addiction Counselor (CAC) framework
  • National Certified Peer Specialist (NCPS)
  • Certified Depression, Stress, and Anxiety Treatment Specialist (CDSATS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Board Certified Behavioral Analyst (BCBA)
  • Certified Mental Health First Aid Instructor
  • Certified in Public Health (CPH)
  • Certified Trauma Support Specialist (CTSS)
  • Certified Integrative Mental Health Professional (CIMHP)

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