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Skills

  • Communications
  • Documentation management
  • Agile community building
  • Backlog refinement
  • Process optimization
  • Business value delivery
  • Continuous Improvement Initiatives
  • Feedback loop facilitation
  • Team building
  • Dependency management

Work Experiences

  • Coordinated with leadership to remove enterprise-level blockers.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Decreased time-to-resolution by 17 hours on average.
  • Achieved 44% growth in sprint goals.
  • Transported Adobe Creative Suite to 6 months customer locations.
  • Had an excellent attendance record and was always on time for work.
  • Authored a comprehensive Scrum onboarding process.
  • Built trust and accountability.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Achieved a 22% faster go-to-market strategy.

Summaries

  • Boosted backlog velocity by 58%.
  • Accomplished Senior Scrum Master with strong experience in guiding Agile transformations, boosting backlog velocity by 54%, and refining sprint planning processes. Expert in burndown chart analysis, ensuring consistent project milestone achievements.
  • Attempt to bring new skills and knowledge to a growing team in a new position.
  • Within Computers Software, senior Senior Scrum Master and outstanding performer in client relations and quality assurance.
  • Collaborative leadership style.
  • Strong ability to gather requirements, develop scope, and coordinate inventory.
  • Achieved a 38% reduction in project timelines.
  • Accelerated project deliveries by 33%.
  • Accelerated project timelines by 30%.
  • Built high-performing teams through trust and transparency.

Accomplishments

  • Overcame challenges related to remote Scrum ceremonies, introducing Salesforce, which improved engagement by 81%.
  • Drove iterative product testing during sprints, resulting in 24% fewer post-release defects.
  • Standardized the use of agile metrics across 10 teams, improving sprint transparency and decision-making speed by 55%.
  • Facilitated cross-team collaboration in launching ServiceNow, reducing coordination inefficiencies by 68%.
  • Delivered a comprehensive sprint planning process overhaul which improved team velocity by 73% over the course of three years.
  • Partnered with the Product Owner to manage the backlog for HubSpot, yielding a 71% reduction in scope creep.
  • Optimized retrospective sessions focusing on continuous iterations, facilitating the removal of 18 process bottlenecks.
  • Implemented a program-level governance framework during an agile transformation, improving release predictability by 82%.
  • Mentored a cross-functional team of 9 by promoting agile best practices, improving velocity by 83%.
  • Resolved product issue through consumer testing.

Affiliations

  • Founded Agile Lunch-and-Learn Initiative in 2019
  • Society of Human Resource Management
  • Agile Lean Europe Homogeneous Group
  • DISTINGUISHED SPEAKER FOR AGILE EVENTS (Boston, 2021)
  • SRE (Site Reliability Engineering) Meetup
  • National Association of Social Workers
  • Product Owner Collaboration Network
  • Freemason
  • Agile Leadership Network
  • Lions Club

Certifications

  • Certified LeSS Practitioner from LeSS Company
  • Leading SAFe from Scaled Agile, Inc.
  • Professional Scrum Master (PSM I, PSM II, PSM III) from Scrum.org
  • Salesforce
  • ICAgile Certified Expert in Agile Leadership (ICP-LEA)
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF)
  • Advanced Certified ScrumMaster (A-CSM) from Scrum Alliance
  • Certified SAFe® 5 Agilist (SA)

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