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Skills

  • Staff development
  • Report writing
  • Process optimization
  • Conflict resolution
  • Organization
  • Team Leadership
  • Risk management processes and analysis
  • Relationship development
  • Budgets
  • Supervision

Work Experiences

  • Transported Workday to one year customer locations.
  • Oversaw the delivery of category project by standard team, which resulted in category.
  • Created multi-threaded admin web applications based on metric.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Achieved 58% growth in online engagement.
  • Assisted with the recruitment process.
  • Assisted with the recruitment process by screening 5 applicants and scheduling interviews, enhancing department efficiency.

Summaries

  • Adept at training volunteers in office software systems, effectively reducing onboarding time by an average of 55% while improving overall office productivity.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Administrative Volunteer delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Costs were consistently reduced while profits were increased.
  • Well-respected Administrative Volunteer with 7+ years of experience and demonstrated knowledge of Miscellaneous.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved recognition through the Excellence Award program.
  • Adept at drafting key documents.
  • Professional Administrative Supporter with experience in all aspects of office management, including file and document management, inventory allocation, and technical training.
  • Strengths in data analysis and risk assessment backed up by Miscellaneous training.

Accomplishments

  • Developed and maintained a digital calendar for 8 departments, improving schedule adherence by 20%.
  • Collaborated with department managers to create standardized processes, reducing duplicate efforts by 85% across 5 teams.
  • Successfully managed a weekly newsletter, increasing open rates by 76% and promoting organizational events efficiently.
  • Collaborated with team of 16 in the development of system.
  • Translated stakeholder requirements into simplified tasks for cross-functional teams, reducing back-and-forth communications by 80%.
  • Mediated communication between 13 departments during cross-team projects, cutting downtime between handoffs by 68%.
  • Collaborated with HR to streamline the volunteer recruitment process, reducing hiring cycle time by 5 days.
  • Designed and implemented a project tracking system, reducing missed deadlines and enhancing project delivery by 41%.
  • Led an initiative to improve time-tracking accuracy for volunteers, improving reporting precision by 68%.
  • Improved internal communication efficiency by creating a central repository for system, reducing email traffic by 60%.

Affiliations

  • Local Chamber of Commerce Administrative Support Committee
  • National Association of Social Workers
  • Society of Women Engineers
  • Society of Human Resource Management
  • Council for Welfare Volunteers Network
  • Toastmasters International – Public Speaking and Leadership
  • Professional Association for Accessiblity and Equity Volunteers
  • International Association of Administrative Professionals (IAAP)
  • Association of Administrative Managers (AAM) Process Optimization Working Group
  • Grant Professionals Association (GPA) for Fundraising Volunteers

Certifications

  • ServSafe
  • Event Planning Certification by Meridian
  • Office Management and Administrative Skills Course by Cedar Works
  • Certified in Volunteer Administration (CVA)
  • Time Management Strategies for Executives by Brightline
  • Professional Grant Writing Certificate (program)
  • Operations and Process Improvement Certification by Summit Group
  • Certificate in QuickBooks for Financial Management
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)

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