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Skills

  • Music showcase training
  • Classroom supplies ordering
  • Technical support
  • Administrative support
  • Contract agreement preparation
  • Bilingual in German
  • Correspondence handling
  • Customer-service oriented
  • Positive learning process
  • Federal documents accuracy

Work Experiences

  • Kept track of supplies by checking stock to determine inventory levels and ordering new supplies when they became depleted.
  • Was in charge of directing visitors as well as routing deliveries and courier services.
  • Managed client correspondence and communications while optimizing office functions.
  • Planned domestic and international travel, including booking flights, hotels, and ground transportation.
  • Greeted customers and visitors in person as well as over the phone.
  • Got signatures on financial documents and invoices, both internal and external.
  • Was in charge of processing client payrolls as well as payroll corrections.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • System helped me achieve $16,000.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.

Summaries

  • Administrative Specialist is a skilled Administrative Specialist who can train new administrative professionals, support program needs, and manage projects with little supervision.
  • Committed to implementing administrative systems, procedures, and policies in order to provide efficient office services.
  • Offering 16 years of experience in customer relations management.
  • Expert and knowledgeable in security, service, and clerical requirements.
  • Reliable and ambitious self-starter looking for a position as an Administrative Assistant with a growing company where she can put her diverse background to good use.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Budget management and cross-functional collaboration are tasks that I am uniquely qualified to perform.
  • Delivering critical clerical support to internal teams, customers, vendors, and other stakeholders has proven to be a success.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as category and method.

Accomplishments

  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Medical Records: Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
  • Planned
  • Reporting : Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%.
  • Prepared
  • System Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes.
  • Solved
  • Administration: Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
  • Determined
  • Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document.

Affiliations

  • International Council of Nurses
  • International Association of Administrative Professionals
  • Technology Integration and Administration Collaborative
  • Certified Administrative Professional (CAP) Designation
  • National Association of Social Workers
  • Office Business Applications Proficiency Certification Microsoft Excel
  • Rotary International
  • Certified Project Management Specialist (CPMS) Steering Committee
  • Association for Computing Machinery
  • National Association of Executive Secretaries and Administrative Assistants

Certifications

  • First Aid/CPR Certified
  • Certified Protection Officer (CPO)
  • Certified Social Media Professional (CSMP) by National Institute for Social Media
  • ServSafe
  • Apple Certified Associate (ACA)
  • Certified Office Manager (COM) by Institute of Certified Professional Managers
  • Lean Six Sigma Green Belt Certification – Lakeside Partners
  • Microsoft Office Specialist (MOS) Certification - 2018
  • QuickBooks Certification by Intuit
  • Certified Digital Marketing Professional (CDMP) by Digital Marketing Institute

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