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Skills

  • Interpersonal and written communication
  • Financial data analysis
  • Team management
  • Business operations
  • User interface understanding
  • Proficient in Tableau
  • Statistical analysis
  • Public speaking
  • Document scanning
  • Organization

Work Experiences

  • Worked with the parts department to get the parts I needed.
  • Invented
  • In charge of day-to-day operations and equipment maintenance in the program department.
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Established
  • Raised the stakes.
  • Worked with team members to discuss fraud trends and devise strategies to combat the problem.
  • Completed the work outlined on the repair order with efficiency and accuracy.

Summaries

  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to learning, growing, and succeeding in Law Enforcement and Security.
  • Determined sales and marketing professional with 8 years of experience in procedure industry.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Skills in process improvement and cross-functional collaboration are available.
  • Motivated individual.
  • Over 17 years of experience as a high-performing leader and operations manager, delivering successful improvements in business operations, profitability, and team development.

Accomplishments

  • Collaborated with data science teams to refine anomaly detection algorithms, improving fraudulent activity interception by 49%.
  • Enhanced fraud recovery process, increasing recovery rate from fraudulent transactions by 80%.
  • Directed investigations into high-priority fraud incidents, leading to a 66% decrease in repeat security events.
  • Defined and implemented workflows that improved authentication processes, lowering fraudulent account creation by 81%.
  • Implemented real-time transaction monitoring for HubSpot, resulting in a 30% increase in fraud detection accuracy.
  • Investigated over 2 fraud cases, delivering actionable recommendations that reduced recurrence by 40%.
  • Standardized the documentation of all fraud-related incidents, resulting in improved accuracy and audit readiness across 15 fraud cases year-over-year.
  • Authored detailed monthly reports on fraud trends and behaviors, providing management with insights that improved security protocols by 58%.
  • Led chargeback analysis that uncovered overlooked fraud loopholes, saving the company a projected $7 annually.
  • Collaborated with team of 8 in the development of metric.

Affiliations

  • International Association of Risk and Compliance Professionals (IARCP)
  • American Medical Informatics Association
  • Society of Corporate Compliance and Ethics (SCCE)
  • International Compliance Association (ICA)
  • MITRE ATT&CK® Defender (MAD) certifications
  • Open Web Application Security Project (OWASP) Membership
  • Society of Women Engineers
  • Freemason
  • American Society of Safety Professionals
  • Lions Club

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified in Risk and Information Systems Control (CRISC) - ISACA
  • Certified Public Accountant (CPA)
  • Advanced Fraud Analytics Certification - Brightline or Jira
  • Certified Anti-Money Laundering Specialist (CAMS) - ACAMS
  • CompTIA Network+
  • Machine Learning for Fraud Detection - procedure
  • Certified Business Analysis Professional (CBAP)
  • Financial Statement Fraud Detection Training - method or system

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